January 24, 2012 - Access this tip guide to learn how American Express and Yahoo Inc., have conquered customer service obstacles while also decreasing customer relationship management (CRM) budgets.
January 19, 2012 - Read this brief case study to learn how Yamaha greatly improved its contract management processes with DocuSign and then implemented the electronic signature system into its Salesforce system for even more efficient processes.
December 14, 2011 - This essential resource discusses some of the transformations that enterprise data centers have undergone in recent years, what impact these trends have on end users and how enterprises can start preparing for the next major data center transition.
September 16, 2011 - Access this case study to learn how YPG created a consumer mobile version of YellowPages.ca™ and sales applications for BlackBerry® smartphones to expand the reach of its local search database.
September 12, 2011 - Employees are flooding IT departments with requests to connect their personal smartphones to the company IT infrastructure. Disregarding the real productivity benefits from connected employees, until now many IT departments have been too concerned with security and control risks.
April 25, 2011 - Like the idea of cloud computing but seek a provider that supports the applications you already have? How can you be sure you get the needed security with an external cloud? Learn how IT organizations can extend their virtualized environment to the secure Enterprise Cloud to improve business agility, ensure security and manage costs.
September 28, 2009 - Database security is the last line of defense, so it deserves greater focus on the protection of private data from both internal and external attacks than IT pros have traditionally given it. Read this paper to learn what steps you can take to improve database security in your organization.
June 17, 2011 - Disaster recovery is essential for mitigating the various threats to the data center, and nowhere is this more true than the healthcare sector. Access this resource for a full analysis of the disaster recovery landscape in the healthcare industry and to learn how disaster recovery goes hand-in-hand with exceptional patient care.
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