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The Changing Face of Network Management by  CA Technologies.

April 01, 2008 - Automated network change and configuration management tools provide numerous benefits. Independent NCCM tools, however, are not enough on their own. Read this white paper to learn more.


The Changing Face of Scale-Out Network-Attached Storage - Presentation Transcript by  Dell, Inc.

September 05, 2012 - In this podcast interview transcript, Terri McClure, a senior analyst at Enterprise Strategy Group, shares her predictions that the majority of data storage will be scale-out within a few years and that the cloud is rapidly emerging as a NAS tier.


The Changing Role of Network Management - Keeping Pace with the New Demands of Virtualization and Cloud by  EMC

June 16, 2011 - Read how new challenges in IT like virtualization and cloud computing are changing the role of Network Managers, who are now required to leverage automation and integrated solutions even further to adapt to these changes. Learn how EMC Ionix Network Solutions help Network Managers overcome these challenges.


The changing role of tape: A format that still has more to give by  Quantum Corporation

October 31, 2009 - This guide explains how tape continues to play an important role in data storage and how it remains the most cost-effective, energy efficient and resilient means to manage the life cycle of stored data.


The Changing Role of the CIO by  Hewlett-Packard Limited

November 28, 2012 - This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.


The changing role of the developer: Integrate, collaborate, optimize or become irrelevant by  IBM

April 19, 2013 - Consult this white paper to learn more about how software is driving product innovation and the effect you and your work are more critical to the creation of successful products. It places more responsibility on software developers and making sure you give your company the competitive advantage it needs.


The changing SIEM landscape: What you should know to stay ahead by  SearchSecurity.com

April 19, 2012 - While SIEM systems are often expensive and complex, they play a vital part in your risk and compliance strategy. This technical guide on SIM explores SIEM technologies today and offers exclusive tips and considerations for your deployment.


The Chief Merchant Study: Competing in an Omni-Channel World by  IBM

July 31, 2013 - Why are so many retailers struggling today? The answer is simple: Their efforts of putting the customer at the heart of their merchandising process are coming up short; they aren't customer-oriented. In this informative research report, find out what the most successful retailers are doing.


The Children's Internet Protection Act by  NETGEAR Inc.

December 17, 2010 - Schools and libraries must certify they have complied with, or are in the process of complying with, the CIPA requirements by filing a form with the Federal government in order to receive discounts on the telecommunication charges for access or connection costs. Are you certified? Read this white paper to learn more.


The CIO As Portfolio Strategist by  CA Technologies.

July 06, 2011 - As organizations undergo the transformation from IT to business technology (BT), they will have to make many important decisions in the process of moving from the current “as-is state” to the “to-be state.” Read this paper to learn how the CIO as a “portfolio strategist” can shape the decision-making relevant to implementing BT.


The CIO Guide to Virtual Server Data Protection by  CommVault Systems, Inc.

February 27, 2014 - This white paper takes on the data protection concerns that many organizations face when they virtualize and offers some insight into how these challenges can be met.


The CIO Guide to Virtual Server Data Protection by  CommVault Systems, Inc.

January 27, 2012 - The cost and efficiency benefits of server virtualization are encouraging many organizations to virtualize most, if not their entire data center. Data backup and protection, however, continue to be a challenge in the virtual environment. Learn key questions every CIO should ask to ensure virtual server data protection success.


The CIO Perspective on Cloud Strategies by  SearchCIO.com

January 16, 2014 - This expert e-zine covers the future of the cloud and presents a series of articles that deal with preparing for the cloud and much more.


The CIO Perspective on Intel vPro Technology by  Intel

January 11, 2010 - Gerry Weaver, CIO of the State of Indiana, and Diane Bryant, CIO of Intel, talk about how Intel vPro technology helps address end-user and IT efficiencies in their environments. The CIOs discuss real ROI numbers from Intel vPro technology, including savings of $1 million or more.


The CIO Profession: Leaders of Change, Drivers of Innovation by  IBM

February 10, 2009 - CIOs are emerging as leaders of innovation and bringing those ideas to the table, putting their end-to-end knowledge of the business to use in thinking through new technology-based opportunities.


The CIO's Guide to Mobile Security by  BlackBerry

October 01, 2006 - Mobile security is a growing concern as organizations look to gain competitive advantages through the use of a remote workforce. Read this paper to learn about the security vulnerabilities that can arise when wireless devices access corporate data.


The CIO’s Guide to Mobilizing the Enterprise by  BlackBerry

July 28, 2010 - A successful mobility plan should focus on ‘mobilizing’ your critical business processes and include planning phases for discovery, development and deployment. This guide focuses on how to build an effective mobility plan while providing valuable insight into the benefits of mobilizing your business applications.


The CIO's Chance of a Lifetime by  SAS

April 22, 2014 - The following IDC white paper explores the role that the CIO and IT group play in enabling, supporting, and leading analytics programs and projects within their organizations. Uncover the 4 big myths that can be hurting your analytics effectiveness, how to fix IT and line of business disconnect, and more.


The CIO's Guide to Enterprise Mobility Management (EMM) by  BlackBerry

January 29, 2014 - Find out how to manage both legacy and new mobile devices, achieve scalability and more.


The CIO's Guide to Fixed Mobile Convergence by  BlackBerry

April 07, 2010 - Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation.


The CIO's Guide to Mobile Applications by  BlackBerry

April 07, 2010 - Read this white paper to learn about some of the key enterprise LOB applications that most benefit from mobility and how applications can be deployed with a simple implementation guideline.


The CIO's Guide to Mobile Security by  BlackBerry

April 07, 2010 - Learn about the challenges associated with increased worker mobility and how to create an effective enterprise wireless security strategy with some suggestions for an enterprise wireless security policy.


The CIO's Guide to Mobile Unified Communications by  BlackBerry

July 28, 2010 - Read this white paper to learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.


The CIO's Guide to Mobile Unified Communications by  BlackBerry

September 12, 2011 - Unified Communications (UC) integrates multiple communications modes and allows workers to communicate and collaborate more effectively with co-workers, customers and suppliers. Learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.


The CIO's Guide to Optimizing Virtual Desktops by  Riverbed Technology, Inc.

April 23, 2013 - This exclusive paper discusses how you can realize the full benefits of desktop virtualization by improving your wide array network (WAN). Read on to discover how your enhancing your WAN can impact areas of your VDI which might not be performing at their full potential.


The CIO's Guide to Wireless in the Enterprise by  BlackBerry

September 12, 2011 - Companies that are moving forward with business mobility initiatives must plan for wireless security and mobile device management from the start. Learn about many of the notable trends and key issues associated with business mobility and where to find additional resources for consideration.


The CIO's New Guide to Design of Global IT Infrastructure by  Riverbed Technology, Inc.

June 22, 2010 - Is it possible to eliminate the impact of distance?  This paper explores the 5 key principles successful CIOs are using to redesign IT infrastructure of any size.  Learn how to be prepared to adapt your environment in a way that supports distributed employees, anytime anywhere collaboration and the need for business continuity during a disaster.


The CIO's Role in Driving Business Performance by  SAP America, Inc.

August 01, 2008 - Explore the changing role of the CIO, and the blurring of the line between IT and finance, as CIOs begin to function as strategic advisors to the executive team.


The CIO’s Guide to Building a Mobile Device Management Strategy – And How to Execute on It by  BlackBerry

September 13, 2012 - As the mobility trend continues to take over the business world, CIOs are left with the difficult task of figuring out the best way to manage the drastic increase in mobile users. Discover how mobile device management (MDM) strategies can enable you to improve mobile security, increase productivity, reduce TCO, and more.


The CIO’s Guide to HIPAA Compliant Text Messaging by  Imprivata

December 31, 2013 - This resource is a guide to ensuring secure texting policies while maintaining compliance with HIPAA and HITECH, and includes best practices and a vendor comparison checklist to use during product evaluation.


The Cisco ONE Enterprise Networks Architecture Enables Business Transformation by  Cisco

November 30, 2013 - This brief white paper focuses on the 3 forces that are driving the need for the evolution of the overall enterprise network and presents a solution that transforms the network to provide unmatched levels of openness and programmability.


The Cisco Unified Data Center: A platform and roadmap for reaching across the clouds by  Cisco Systems, Inc.

July 16, 2012 - This essential resource defines and explores the advantages of creating a unified data center. Learn how this architecture can help your business prepare for cloud computing and maximize the efficiency and performance of your existing systems and applications.


The CISO's Guide to Job Security by  Ixia

April 30, 2014 - Discover more about the role that actionable security intelligence plays in helping organizations ensure the effectiveness of security procedures.


The CISO's Guide to Virtualization Security by  Rapid7

January 12, 2012 - Security incidents that occur in a virtual environment can cause significant, sometimes crippling damage to businesses. It's essential that security professionals outline their efforts and making securing virtual infrastructure a priority.


The CISOs Guide to Measuring IT Security by  Lumension

January 12, 2012 - In this comprehensive white paper, learn the key steps to enhancing your security visibility so that you have a voice at the executive table and not just a seat.


The Citrix Desktop Transformation Model by  Citrix

February 14, 2011 - Desktop virtualization initiatives are topping the priority lists of most IT managers. Learn more about this key strategic directive and the steps to getting started in your organization. Download the white paper from ESG now.


The ClearPass Access Management System by  Aruba Networks

May 22, 2013 - This whitepaper describes a way that you can take back control of your company network without having to string together a multitude of loosely integrated point-products that only lead to more complexity. Read on and learn how you can manage all things BYOD from one place.


The Clipper Group: Improving Your Datacenter Through Integration by  Oracle Corporation

July 23, 2013 - IT departments in all industries are looking for ways to remove complexity from the data center while also reducing risks, lowering costs, and complying with regulatory demands. To achieve these goals, forward-thinking organizations are looking to integrated systems -- but which one is best for your environment?


The Clipper Group: Resetting the Server Bar – Oracle Claims Database Performance Superiority by  Oracle Corporation

April 19, 2013 - Data center staff is always trying to improve the availability, performance, and reliability of business-critical applications and services. View this resource to learn about a family of high-performance processors from Oracle that claims to meet these needs and more.


The Clipper Group: Revisiting the Search for Long-Term Storage -- A TCO Analysis of Tape and Disk by  The LTO Program

May 13, 2013 - This white paper presents the findings from a recent survey that compared the relative total cost of ownership for storing archived data on tape or disk.


The Cloud and HR: Choosing the Right SaaS Application by  SuccessFactors

July 24, 2013 - This expert e-guide from SearchFinancialApplications.com outlines four questions to ask potential service providers before signing an HR SaaS contract. In addition, uncover the top five HR technology trends for 2013 that you should keep an eye out for.


The Cloud Evolution: Enable Growth with the Cloud by  IBM

October 08, 2013 - This exclusive whitepaper details how the cloud has evolved to be the fuel for growth in many trend setting organizations.


The Cloud for Finance is Here by  Workday

December 18, 2013 - In 2013, global IT business research firm Saugatuck Technology surveyed more than 270 finance and IT executives in North America. They were asked about their experience, expectations, and attitudes toward their existing finance management systems. Watch our video infographic to see the results.


The Cloud Is Changing Everything: It’s Not Just for Scaling Your Business, But Protecting It Too by  McAfee, Inc.

August 08, 2011 - New technologies like the cloud come with both risks and rewards. But while many question the potential security risks, they fail to realize that the cloud isn’t just good for scaling a business’s computer power, it’s also a highly efficient way to scale security and protection. View this brief to explore the benefits of security from the cloud.


The Cloud is Revolutionizing Virtual Desktops – But How? by  NaviSite, Inc.

September 23, 2013 - Learn the reasons for changing traditional desktop computing strategies, why cloud-hosted solutions make sense, and how to leverage cloud-hosted desktops for Windows 7 migration, mobile and remote support, and disaster recovery.


The Cloud Networking Report by  Cisco Systems, Inc.

December 30, 2011 - Access this exclusive resource to find out about the challenges associated with cloud computing and the solutions available for your organization and network than can help you overcome them.


The Cloud Ready Data Center Network by  Juniper Networks, Inc.

September 01, 2011 - This paper gives you an inside look at the could-ready data center network and how to implement one in your organization.


The Cloud Risk Framework by  ComputerWeekly.com

June 01, 2012 - This unique cloud framework is designed to help organisations assess the financial risks of moving to the cloud.


The Cloud's Impact on the Future of IT by  Hewlett-Packard Company

October 31, 2011 - Read this white paper to explore the impact that cloud computing has on traditional IT practices and discover the importance of adjusting your mindset to accommodate the new trend. Learn how to meet the demands of your line of business customers so you can prevent them from outsourcing to external service providers instead.


The Cloud-Connected Management Suite by  CA Technologies.

May 03, 2010 - CA implemented a strategy to help manage and exploit cloud computing as part of an existing infrastructure and help run IT as a supply chain. Continue reading to learn more about the CA Cloud-Connected Management Suite and how it will help manage and optimize the dynamic IT supply chain.


The Cloud-Ready Data Center by  Cisco Systems, Inc.

December 05, 2011 - This video cites the critical role of the data center in enabling growth, through virtualization and the cloud. Discover why a unified architecture is recommended to help you integrate your IT infrastructure and achieve maximum agility and efficiency.


The Cloud-Ready Data Center Network by  Juniper Networks, Inc.

March 25, 2011 - CIOs are looking for ways to achieve greater IT efficiencies and agility to meet their requirements for an improved user experience and lower costs. Cloud computing represents a new way of meeting these goals by delivering services on a dynamic and shared IT infrastructure.


The Cloud: Benefits Beyond ROI by  NaviSite, Inc.

May 23, 2012 - This essential resource explores the benefits of cloud computing that extend beyond simple ROI calculations. Find out how your organization can leverage the soft benefits of the cloud to enhance overall productivity and accelerate time to market.


The Cloud: Time for Delivery by  ComputerWeekly.com

February 28, 2012 - This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’  from suppliers pushing products rather than business solutions.


The CMO–CIO disconnect by  ComputerWeekly.com

August 27, 2013 - This study from Accenture reveals the extent of the disconnect between chief marketing officers (CMOs) and chief information officers (CIOs), and offers advice on how to bridge the gap.


The CMT Storage Efficiency Calculator by  CMT

May 05, 2009 - CMT recognizes containing IT-related cost is paramount. They know your storage systems represent a significant expense and re-evaluating your needs and strategies to achieve better efficiency while reducing costs is a priority. How can you accomplish that? It all starts with this exclusive Storage Efficiency Calculator.


The Coming Carrier Network Infrastructure - A Very Different Landscape New Partnerships, New Business Models for Tomorrow's Telcos by  Alcatel-Lucent

May 01, 2008 - To compete in this new environment, operators are rethinking their business models and are turning to outsourcing arrangements as a way to enhance their competitive positioning. Ownership of the network infrastructure is increasingly being viewed a...


The Compelling Case for Conferencing by  Microsoft

August 01, 2009 - As organizations look for ways to improve business outcomes while reducing costs and encouraging environmental sustainability, many are turning to software-based conferencing and collaboration solutions for audio and Web conferencing. This paper explains some benefits realized by companies who have deployed these unified communications solutions.


The Complete Guide to Backup and Recovery for the SMB by  Nexsan

September 23, 2011 - Small and mid-sized businesses are a market that has been underserved by data protection software, appliances and online backup services until the last few years.Yet, these organizations have the same needs as large enterprises to protect their data. Full-time, dedicated IT resources are often beyond their means.


The Complete Guide to Log and Event Management by  Novell, Inc.

May 11, 2011 - This white paper will provide you with the information you need to purchase an Event and Log Management soutions. This paper outlines both the upside and downside to using both these services sepearte and together.


The Complete Guide to Log and Event Management by  Novell, Inc.

March 07, 2011 - This paper analyzes the relationship between SIEM and log management - focusing not only on the technical differences and different uses for these technologies, but also on architecting their joint deployments.


The Complete Guide to Monitoring Virtualized Environments by  CA Technologies.

August 01, 2013 - This e-book details the new complications that come with virtualisation and offers seven best practices for handling them.


The Complete Network Assessment by  Dorado Software

November 01, 2008 - This paper gives a brief overview on how a complete network inventory assessment can improve the health & security of network.


The Complex Powers of Network Virtualization by  SearchWindowsServer.com

March 18, 2014 - In which situations is network virtualization worth the trouble that implementation would entail? Read this whitepaper to find out.


The Compliance Case for Social Media Records Management by  Iron Mountain

September 21, 2012 - In this e-guide, learn how your organization can develop a solid records management policy to stay compliant while reaping social networking benefits.


The Components of the Red Hat Application Stack by  Red Hat and JBoss

November 01, 2006 - Learn how open source software standardizes Web application platforms and dramatically reduce the cost and complexity of an SOA deployment.


The connected enterprise: Leveraging cloud services for branch office integration by  SearchSecurity.com

May 21, 2012 - This SearchUnifiedCommunications.com E-Guide explores the benefits and challenges of unified communications (UC) virtualization and uncovers how to tackle virtual UC and VDI for your distributed enterprise.


The Consumerisation of IT by  ComputerWeekly.com

April 29, 2013 - This report looks at the nature and level of activity, motivations and drivers, unintended consequences, and the practicalities of managing consumer devices and social media at work.


The Consumerization of IT 101 by  SearchSecurity.com

February 14, 2012 - Access this expert briefing to get answers to your most pressing questions concerning the consumerization of IT.


The Consumerization of IT: Security Challenges of the New World Order by  CA Technologies.

May 31, 2012 - Discover the ins and outs of consumerization: Why it is occurring and the major impact it will have on your business. Uncover the trend's inherent security implications and the methods you can use to keep your critical systems, applications, and information safe, regardless of what device is being used to access them.


The Convergence of Enterprise Telecom Services: BlackBerry Mobile Voice System on the Aruba Networks Wireless LAN Infrastructure by  Aruba Networks

December 01, 2010 - Learn about the benefits that fixed-mobile convergence (FMC) and unified communications (UC) offer for both remote and mobile employees and for the corporate IT group, and solutions available to help implement these technologies.


The Corporate Network of the Future: Convergence 2.0 by  Brocade

September 09, 2010 - We are in the midst of a major innovation cycle in IT - moving from infrastructure designed to automate existing processes to services-oriented architectures that speed the delivery of innovative new services. Read this paper to learn about the features and benefits of a unified fabric and its critical role in the corporate network of the future.



July 06, 2011 - This comprehensive white paper explores the many challenges organizations need to address in order to ensure smooth implementation, coordination and management of their PC refresh initiatives.


The Corporate Threat Posed by Email Trojans by  GFI Software

March 18, 2008 - Describing what trojans are and why they pose a danger to corporate networks, this paper discusses the need and method to protect your network from the threat of trojans.


The Cost and Benefits of BYOD by  SearchSecurity.com

December 06, 2012 - Uncover why 80% of organizations today are ill-prepared for the bring your own device (BYOD) phenomenon as you explore the benefits and security risks of this consumer-driven trend.


The Cost and Benefits of On-Demand Vs. On-Premise Procurement Software by  coupa.com

September 01, 2008 - While there are dozens of procurement software solutions available, there are really only two types offered: "on-premise" procurement software and newer "ondemand" procurement software. This paper outlines an approach to compute and compare them.


The Cost of Free - The Hidden Costs of Server Migrations by  Vision Solutions

March 31, 2014 - This white paper puts server migrations in perspective, deciphering the issues that arise during server migrations, as well as the hidden costs of server migrations that many vendors try to cover up with no licensing fee tactics.


The Costs and Implications of EHR System Downtime on Physician Practices by  Stratus Technologies

August 11, 2011 - The paper includes calculations showing the cost of downtime expected for a given level of EHR solution uptime in practices of various sizes, as well as products associated with specific uptime levels. The report also includes a “cost per hour” tool that estimates the financial impact of downtime in practices they administer, oversee or assist.


The Costs of Weak Information Governance by  Iron Mountain

March 26, 2013 - View this expert resource to stay informed on some of the hazards that occur when you let your data fall by the wayside. Find out why it's important to use your information to unlock value and provide your business with the information you need to ensure success.


The costs, benefits, and risks of big data analytics by  IBM

August 31, 2013 - This valuable resource compares the costs, benefits, and risks of two different enterprise big data deployments, providing the insight you need to drive big data success.


The Critical Incident Response Maturity Journey by  Cisco

December 31, 2013 - This paper focuses on defining levels of critical incident response maturity and how organizations can continually improve their incident response capabilities to help reduce the risk of experiencing a damaging incident.


The Critical Incident Response Maturity Journey by  EMC Corporation

December 31, 2013 - This paper focuses on defining levels of critical incident response maturity and how organizations can continually improve their incident response capabilities to help reduce the risk of experiencing a damaging incident.


The Critical Incident Response Maturity Journey by  RSA, The Security Division of EMC

December 31, 2013 - This paper focuses on defining levels of critical incident response maturity and how organizations can continually improve their incident response capabilities to help reduce the risk of experiencing a damaging incident.


The Critical Need for Edge Data Protection with Security, Access, and Control by  CommVault Systems, Inc.

October 04, 2013 - In this white paper, the challenges associated with safeguarding data and opening up universal access for distributed desktop and laptop systems residing at the edge of an organization's IT infrastructure are examined.


The Critical Need for Encrypted Email and Secure File Transfer Solutions by  Proofpoint, Inc.

July 01, 2009 - This free email encryption whitepaper from Osterman Research discusses key issues around the encryption of both email and file transfer systems, some of the leading statutes that require sensitive content to be encrypted, and suggestions for moving forward with encryption.


The Critical Role of Data Loss Prevention in Governance, Risk and Compliance by  Mimecast

December 15, 2008 - Read this paper and learn how a successful data leak prevention system can protect your business from internal threats in this age of regulatory compliance, risk, and governance.


The Critical Role of Data Loss Prevention in Governance, Risk and Compliance by  Mimecast

August 05, 2009 - Email has become a critical business tool, but it is also the easiest way for information to escape from the confines of a business. Learn why email Data Leak Prevention is critical to safeguard the information that is inside your network.


The Critical Role of Data Loss Prevention in Governance, Risk and Compliance by  Mimecast

November 22, 2010 - This white paper is aimed at senior staff responsible for company policy on risk, compliance and internal governance. It seeks to highlight the issues Data Leak Prevention (DLP) is designed to solve and how these issues fit into a wider context of information security, compliance and risk.


The Critical Role of Support in your Enterprise Mobility Management Strategy by  BlackBerry

January 29, 2014 - This whitepaper examines the importance of support in EMM strategies and outlines the factors to consider before selecting a support solution to reinforce long term business objectives.


The Critical Role of Text Analytics in the BI Ecosystem by  Sybase, an SAP company

June 15, 2010 - Though a great amount of valuable information lies within documents, e-mails, and other media, integrating this data into modern analytics applications is challenging. Join Sybase and Kapow on Tuesday, June 15th at 1:00 PM ET to learn how enterprises are motivated to deploy text analytics capabilities for its wide range of intelligence benefits.


The Critical Role of the Network in Supporting Cloud-Based Solutions by  Cisco Systems, Inc.

November 23, 2011 - This paper focuses on how a communication service provider (CSP) can leverage the investment it has made in deploying a next generation network (NGN) to capitalize on the growing market for Software-as-as-Service (SaaS) solutions.


The Critical Security Controls – Moving Beyond the Checklist Mentality by  Lumension

August 13, 2009 - The "Critical Security Controls" (CSC) guidelines are designed to help organizations move beyond a "checklist" mentality by making security an integral part of, instead of an adjunct to, the operations and management of systems and networks. Learn more about the CSC guidelines and how they can help your organization.


The Customer Loyalty Playbook: 4 Steps To Build Loyal, High-Value Customers by  Oracle Corporation

February 01, 2010 - The longer a customer is loyal, the more profit the company gains. Read this brief to learn four steps to help guide your customer loyalty strategy.


The Customer Service Balancing Act by  Jive Software

July 11, 2013 - Access this helpful resource to discover a customer service technology that provides complete integration of all your customer communication channels so that you can achieve a unified view of customer interactions. Read on to discover how this peer-based strategy can cut costs while enhancing customer service by reading now!


The Customer Service Balancing Act by  Jive Software

February 18, 2014 - New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs.


The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by  SAS

May 05, 2010 - Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals.


The Cyber Savvy CEO: Getting to grips with today’s growing cyber-threats by  ComputerWeekly.com

September 05, 2011 - The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues.


The Cybercrime Arms Race by  Kaspersky Lab

February 18, 2008 - Read this white paper and find out how cybercrimes have become so pervasive and how these sophisticated attacks work. Discover today's cybercrime techniques and how to recognize them.


The Danger Deepens: Neustar Annual DDoS Attacks and Impact Report by  Neustar®

May 02, 2014 - This resource analyzes survey results regarding distributed denial of service (DDoS) attacks to see how they've evolved into an even great threat. Click through to learn how you should prepare.


The Data Archive Challenge: What’s Your Game Plan? by  Horison Information Strategies

March 15, 2012 - Learn how you can overcome the challenges associated with effectively archiving information in today's data-intensive IT environments. Learn about different types of archiving strategies, discover an emerging method known as hierarchical storage management (HSM), receive a step-by-step guide for building a long-term, scalable data archive and more.


The Data Center Dilemma: Controlling Costs While Managing Risk by  Emerson Network Power

July 30, 2010 - The escalation in data center costs has been driven by the demand for computing. IT has responded to this demand by adding more servers and replacing older servers with newer devices that deliver more power in less space. Read this whitepaper to learn more.


The Data Governance Maturity Model by  DataFlux Corporation

July 01, 2007 - The success of a business is increasingly tied to the quality of their information. Through the Data Governance Maturity Model, organizations can identify precisely how they can create an environment that can deliver and sustain high-quality information.


The Data Protection Benchmark Report by  Vision Solutions

September 28, 2010 - The practice of data protection has evolved into a full-fledged discipline. In the last few years, it has been marked with a strong surge in innovation. Bottom line: Customers now have a lot more data protection options. Read on to learn what options you should consider for your organization.


The Data Recovery Workbook by  Iron Mountain

December 18, 2013 - This informative paper explores the basics of developing a plan that will help you protect your data should the worst (or not-quite-worst) happen. Read on now to discover five key steps for protecting your business data and get started!


The Data Replication Bottleneck: Overcoming Out-of-Order and Lost Packets by  Silver Peak

November 30, 2007 - This analyst paper explores why packet loss and ordering has become such a bit problem in today's WANs and offers what can be done to overcome these packet delivery challenges.


The Database Trifecta:  Simplified Management, Less Capacity, Better Performance by  Oracle Corporation

December 31, 2013 - This webcast unveils the combination of hybrid columnar compression in Oracle databases. View now to learn the speed at which this technology runs database queries, and how it can help your data warehouses and data protection efforts.


The DCIM Book of Wisdom: A Handbook for All Your DCIM Needs by  CommScope

December 31, 2013 - Read this informative handbook to learn how you can implement new DCIM strategies to optimise your data centre and reap immediate ROI today.


The Deciding Factor: Big Data & Decision Making by  ComputerWeekly.com

June 26, 2012 - This study by Capgemini and the Economist Intelligence Unit report assess the impact of Big Data on businesses.


The Decision Maker's Guide to Compliant Records Management by  Iron Mountain

April 03, 2012 - This expert e-guide reviews the resources and characteristics you need to ensure your records management strategy is up to par. Gain insights on how to achieve compliance goals, develop your policy, determine costs and evaluate vendors.


The Definitive Guide to Application Performance Management (APM) by  Compuware Corporation

October 13, 2010 - This book’s definitive approach to explaining APM strategy and tactics gives you the information you need to make smart purchasing decisions. Once decided, its chapters then help guide you towards the best ways to lay it into place. Continue reading to learn how APM benefits everyone. You just have to show everyone how, and with this book you can.


The Definitive Guide to Lead Nurturing by  Marketo

November 12, 2010 - The goal of this guide is to arm B2B marketers with the ultimate resource for lead nurturing, whether you’re just starting to think about lead nurturing in your business or are looking for ways to enhance and optimize your existing programs. Read this definitive guide to learn more.


The Definitive Guide to Telework by  Aerohive Networks

May 31, 2011 - This e-book looks at teleworking from all angles, examining what’s driving and potentially hindering its adoption, the technical and cultural requirements to support teleworking, and the considerations enterprises should make to ensure they have what they need for an effective telework deployment in their workplace.


The Definitive Guide to Upgrading Your Nortel™ Communications System by  Avaya

September 02, 2011 - Read this guide and garner the information you need for a closer look at the opportunity cost you are paying by NOT upgrading. Also, discover how you can protect up to 60 percent of your original system investment — a value-added benefit that can actually cover the entire cost of an upgrade.


The Definitive Guide to Windows Application Server and Backup 2.0 - Chapter 3: Whole Server Backups by  AppAssure Software, Inc.

September 21, 2009 - Ready to start ensuring solid backups in your environment, the Backup 2.0 way? That's what this chapter is all about, and what I call "whole server backups" is definitely the right place to begin. In this chapter, we'll discuss all the most common types of servers, what their native solutions look like, and assemble a Backup 2.0 wishlist.


THE DEFINITIVE GUIDE TO: Windows Application and Server Backup 2.0 CHAPTER 1 by  AppAssure Software, Inc.

August 18, 2009 - Are you still making backups the old-fashioned way? With special chapters devoted to Exchange Server, SQL Server, virtualization, and SharePoint, you'll learn about new techniques and technologies designed to take backups out of the 1960's and into the 21st century.


THE DEFINITIVE GUIDE TO: Windows Application and Server Backup 2.0 CHAPTER 2 by  AppAssure Software, Inc.

August 18, 2009 - This chapter shares stories about backups to highlight problems that you yourself may have encountered. For each, we'll look at some of the root causes for those problems, and suggest ways that a modernized “Backup 2.0” approach might help solve the problem.


The Dell™ EqualLogic™ PS Series: Intelligent iSCSI Storage Arrays by  Dell, Inc.

June 18, 2010 - The Dell™ EqualLogic™ PS Series is fundamentally changing the way IT organizations think about purchasing and managing storage. This data sheet provides a detailed look at the ease of use, reliability, affordability, and enterprise performance of the Dell PS Series iSCSI storage arrays.


The Deloitte CIO Survey 2013 by  ComputerWeekly.com

November 08, 2013 - This ground breaking study from Deloitte, based on a survey of 700 CIOs world wide, gives you the latest trends in IT spending, technology and business priorities and CIO's career aspirations.


The Deloitte Consumer Review: A more secure customer by  ComputerWeekly.com

March 12, 2013 - This report from Deloitte assesses the impact of cybercrime on consumers and offers advice to businesses on how to respond.


The Demise in Effectiveness of Signature and Heuristic Based Antivirus by  ComputerWeekly.com

February 18, 2013 - Anti-virus technology is failing to protect organisations from malicious attacks. Security professionals should look at alternative strategies, the NNC group argues in this report.


The Department of Defence and Open Source Software by  Oracle Corporation UK Ltd

March 31, 2009 - Is open source software a viable strategy for large-scale SOA deployments, especially at the U.S. Department of Defence?


The Department of Defense and Open Source Software by  Oracle Corporation

January 01, 2008 - This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations. 


The Desktop Admin's Guide to BYOD: Pros and Cons of BYOD by  SearchSecurity.com

May 23, 2012 - Despite the fact that BYOD and BYOPC can reduce costs, add IT flexibility, and keep employees happy, they are not without issues. Check out this E-Book from SearchConsumerization.com to learn the promises and pitfalls of BYOD and BYOPC and discover how to successfully embrace them in your organization.


The Desktop Dilemma: Liberty vs. Lockdown by  Bit9, Inc.

June 09, 2009 - CIOs and IT departments are under tremendous pressure to implement better processes over how software is deployed, managed, and used by their employees on their company computers. This document will outline a nine-step methodology that can make or break your transition to a well-managed and controlled Windows environment.


The Desktop Transformation Project Virtual Desktops – Demystified by  Matrix42

June 20, 2011 - Desktop virtualization has become a viable and cost justifiable alternative to the standard, physical laptop/desktop system. Review this white paper and learn the technical basics of this initiative along with the expected benefits this environment can bring to your organization.


The Difference Between BI and CPM by  Prophix Software

December 31, 2012 - Prophix Software develops Corporate Performance Management (CPM) software that is mainly used to manage processes in the Finance Department; this white paper is about Business Intelligence. This is Prophix's position on what BI consists.


The different dedupe offerings by  Quantum Corporation

June 16, 2010 - Check out this interactive classroom for a storage refresher course on the topic of deduplicaiton and gain insight on how you can better leverage this technology to benefit the overall success of your businesses.


The Different Technologies for Cooling Data Centers by  APC by Schneider Electric

December 31, 2012 - This white paper talks about data center cooling and the advantages, disadvantages and applications of the 13 basic methods for heat removal.


The Different Types of Air Conditioning Equipment for IT Environments by  APC by Schneider Electric

July 09, 2009 - Cooling equipment for an IT environment can be implemented in 10 basic configurations. The information in this paper allows IT professionals to be more involved in the specification of precision cooling solutions that better align with IT objectives.


The Different Types of UPS Systems by  APC by Schneider Electric

February 01, 2005 - There is much confusion in the marketplace about the different types of UPS systems and their characteristics. Each of these UPS types is defined, practical applications of each are discussed, and advantages and disadvantages are listed.


The Different Types of UPS Systems by  APC by Schneider Electric

October 28, 2011 - Since many IT pros are unaware that there are more than 2 types of UPS systems, they often select technologies that fail to meet their application needs.  This resource explores available UPS options and highlights the performance characteristics and design attributes of each.


The Digital Enterprise by  ComputerWeekly.com

March 17, 2014 - Not every business is a digital business, but every business must become digital, writes Karl-Heinz Streibich in this book extract.


The digital mail room is dead by  IBM

September 27, 2011 - This paper explores the strategies needed to capture and transform all incoming documents, including mailroom paper, fazes, electronic forms, and electronic data interchange (EDI).


The Digital Universe Decade – Are You Ready? by  EMC Corporation

October 21, 2010 - As we enter a new decade of record-setting growth of digital information, we face unprecedented challenges in how to manage our Digital Universe. Are you ready for the Digital Decade?


The Dirty Dozen: Preventing Common Application-Level Hack Attacks by  IBM

December 01, 2007 - This paper describes 12 of the most common hacker attacks and provides basic rules that you can follow to help create more hack-resistant Web applications.


The Dirty little Secrets of the Warehouse Management Systems Industry by  HighJump Software

May 01, 2008 - Read this white paper to learn five secrets you should know before you purchase a WMS. Guide your evaluation and selection processes in a way that best benefits your business, your customers and your long-term success and competitive advantage.


The Distributed Enterprise by  Raritan Inc.

January 01, 2008 - This paper addresses the added value (in terms of uptime and security) of out-of-band access and control tools for branch offices, and why out-of-band should be considered as a component of branch office networks.


The Diverse and Exploding Digital Universe by  EMC Corporation

August 01, 2008 - This white paper, sponsored by EMC, is an update of IDC's inaugural forecast of the digital universe published in March 2007. In this year's update we discuss the implications for business, government, and society.


The DNA of the CIO by  ComputerWeekly.com

October 31, 2012 - This must-read report analyses the role and challenges of the CIO and offers guidance for career development, influencing the business and becoming part of the executive management team.


The Dollars and Sense of Web Identity Management: How Saas Cuts the High Costs of Web Access and SSO by 75% by  Symplified

August 01, 2008 - This analysis presented by Symplified, shows the compelling Software as a Service (SaaS) Total Cost of Ownership (TCO) advantages over software, driving identity lifecycle costs down by more than 75% based on real-world data. Read this paper to learn more

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