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SmartDL 4.0, Dynamic Group Management by  Imanami

August 01, 2006 - Distribution list changes happen frequently and often slip through the cracks decreasing your control over network access rights. This free trial IT download increases the accuracy of distribution lists and security groups with an automated solution.


Smarter Analytics Comes of Age with Sybase IQ 15 by  Sybase, an SAP company

August 01, 2009 - Sybase IQ is the world's leading column-based analytics server, delivering the smartest approach to enable enterprises to turn raw data into actionable information through analytics - to increase revenue, customers and margins.


Smarter Analytics: IBM Cognos Family Overview by  IBM

July 08, 2013 - Today, businesses are on the hunt for ways to improve their decision-making process. How can they find the approach that's "just right?" Tune into this webcast so you can learn more about a business intelligence approach that suits your enterprise.


Smarter Application Portfolio Management Webcast by  IBM

October 13, 2010 - Organizations continue to spend upwards of 70% of their technology budgets in maintaining an existing inventory of applications. some of which are redundant and some that have exceeded their useful life, and continue to consume resources without returning value. Watch this webcast to learn more.


Smarter approach to library endpoints by  Dell, Inc.

November 30, 2012 - In this brief case study, you will learn how San Diego State University library improved client systems' performance, while reducing IT administration time, using VDI on zero clients.


Smarter Business Planning & Transformation: Attain Maximum Value from Your Enterprise Architecture by  IBM

August 12, 2010 - Using the information contained within an EA, stakeholders can identify innovation initiatives – freeing funds through optimization initiatives, or developing new opportunities. This white paper provides an overview of EA and highlights how an actionable EA approach from IBM can maximize organizational agility, and more. 


Smarter Business Planning and Transformation: Attain maximum value from your Enterprise Architecture by  IBM

September 19, 2011 - Explore architecture management with IBM. Find out how the four elements of actionable enterprise architecture can transform your business.


Smarter Collaboration TCO/ROI Calculator by  IBM

June 17, 2010 - Try out this calculator, based on the Liberate-Migrate-Virtualize cost reduction strategy, which offers a 5 year TCO view of your IT spending and how you can save money around Software license, Hardware, and Operational costs with an annual and cumulative comparison of as-is and future (proposed) situations.


Smarter Commerce for Consumer Products by  IBM

November 16, 2011 - The connected customer is changing the way you must conduct business. In order to comply with your customers' demands, you must change the way your products are sourced, manufactured and distributed. Smarter commerce enables this, allowing you to transform how quickly you can manage and adapt your source, market, sell and service processes.


Smarter Commerce Manufacturing Interactive Guide by  IBM

January 30, 2012 - Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.


Smarter communications through analytics by  IBM

November 18, 2011 - As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper.


Smarter Computing and Breakthrough IT Economics by  IBM

February 14, 2012 - This brief white paper examines multiple case studies that demonstrate how smarter computing - the idea of transforming IT to deliver breakthrough economics and support innovation - offers improved IT economics. The case studies inside cover different IT domains — optimized systems, federated data, cloud and new service delivery models.


Smarter Computing Digital Magazine by  IBM

June 12, 2013 - This exclusive e-zine features stories on data analytics, IT intelligence, improving energy efficiency and more.


Smarter customer service with IBM business analytics by  IBM

August 30, 2013 - View this resource to learn how your business can build better relationships with your customers by utlizing business analytics.


Smarter Customers, Smarter Commerce: Innovations in the Banking Industry by  IBM

April 13, 2012 - Banks today must reassess their business models and focus more on efficiency, data collection and risk management in order to stay competitive. Uncover a unique framework that can help meet your business objectives and allow for better data management in the highly regulated financial industry.


Smarter data compression in your data warehouse by  IBM

May 24, 2011 - Many companies recognize the benefits of data compression, but struggle to navigate the competitive market for this technology. This blog post explains why this capability is considered a critical database feature and compares several vendor offerings available. Find out how Oracle stacks up against IBM and explore the advantages of DB2.


Smarter Data Management - Controlling Data Growth by  IBM

April 06, 2011 - Data growth is one of the most significant challenges – and opportunities - facing organizations today. New forms of data, the retention of additional detail for analysis, increasing pressure for high availability of more of the data, regulatory and security.


Smarter Deduplication with CommVault® Simpana® Software by  CommVault Systems, Inc.

June 18, 2009 - CommVault® Simpana® software provides a holistic approach to data deduplication. Data deduplication should not be deployed as a band aid or "quick-fix" point product. Read this product overview to learn more about the key benefits and capabilities of this solution.


Smarter Deduplication with CommVault® Simpana® Software by  CommVault Systems, Inc.

March 08, 2010 - Business and IT are both struggling with how to protect, monitor, maintain and recover business-critical data when it continues to grow at 30-50 percent per year. Read this white paper to learn how CommVault® Simpana® software provides a holistic approach to data deduplication.


Smarter Healthcare Processes in 2010. Reduce Costs, Increase Productivity, Deliver Best Outcomes with IBM ILOG Business Rule Management System (BRMS) and Optimization Software by  IBM

September 14, 2009 - Find out how the role technologies such as Business Rule Management Systems (BRMS) and Optimization software will play in helping Healthcare organizations of all types and sizes build smarter processes that allow you to adapt to change faster, overcome process silos and improve patient care and safety.


Smarter human resources with IBM business analytics by  IBM

November 04, 2013 - The following webcast depicts how business analytics for your HR department can help to effectively forecast workforce requirements and how to best fill open positions.


Smarter Lending: Returns come quickly when you increase agility, make better decisions and delight customers by  IBM

August 10, 2011 - This white paper explores the challenges modern financial institutions face when seeking to implement a smart lending strategy. Inside, learn about the unique methods and approaches available to help overcome these hurdles.


Smarter Planet Industry Solutions technical podcast series: Season 1 by  IBM

October 21, 2011 - Welcome to the IBM developerWorks Smarter Planet Industry Solutions technical podcast series, your source for technical discussions regarding IT solutions for your industry. Tune in every few weeks to hear a new expert discussion.


Smarter Process in the age of the customer by  IBM

April 30, 2013 - Customers expect your operations to be instant, seamless and insightful so that each interaction is fast and effective. Access this fascinating white paper today to learn about expert solutions for improving business operations so as to effectively cater to customer interactions.


Smarter Products - The Building Blocks for a Smarter Planet by  IBM

May 01, 2009 - IBM offers the first integrated software platform dedicated to the delivery of smarter products, with our portfolio of software, hardware and services, IBM can help companies create and manage smarter products for a smarter planet. Read on to learn more.


Smarter quality management: The fast track to competitive advantage by  IBM

August 31, 2013 - Many factors serve to complicate software delivery, but competition lies at the heart of this complexity. This paper introduces a practical approach to quality management (QM), continuous testing, and service virtualization that helps reduce time to market without sacrificing quality in the outcome.


Smarter quality management: The fast track to competitive advantage by  IBM

November 10, 2011 - A practical approach to quality management (QM) that helps reduce time to market without sacrificing quality in the outcome.


Smarter responses to the marketplace with enterprise portfolio management by  IBM

September 18, 2011 - Ensure your organisation is able to align IT project decisions with financial, marketplace and business needs. Learn how portfolio management helps business and It leaders make informed, objective decisions via scenario, statistical and financial analyses.


Smarter Security Intelligence: Leverage Big Data Analytics to Improve Enterprise Security by  IBM

March 07, 2014 - This white paper highlights how big data analytics can be utilized to react to security incidents, as well as predict, prevent and take real-time action.


Smarter Security Intelligence: Leverage Big Data Analytics to Improve Enterprise Security by  IBM

October 31, 2013 - This white paper highlights how big data analytics can be utilized to react to security incidents, as well as predict, prevent and take real-time action.


Smarter Storage Adds Efficiency and Performance for Smarter Computing by  IBM

March 19, 2013 - Listen to this podcast that discusses how self-optimizing workload management is transforming storage into a cloud-agile infrastructure.


Smarter Storage and Data Management for Virtual Server Environments by  IBM

October 31, 2012 - This white paper details highly scalable data protection software for virtual environments that provides an effective solution to the challenge of managing data protection.


Smarter system development: a systems engineering trade study to support green initiatives with model-driven development by  IBM

April 01, 2009 - Trade study analysis is an effective method of comparing potential solutions to a given problem. Using a model-driven approach allows you to perform trade studies before development or implementation begins and saves time, money, and development headaches. Read on to learn more.


Smarter Systems for a Smarter Planet - POWER7 by  IBM

February 05, 2010 - POWER7 systems deliver unprecedented performance for both transactional and throughput computing with more performance per core and more performance per watt than POWER6.  Watch this video for more.


Smartphone market set to expand as vendors vie for position by  ComputerWeekly.com

November 24, 2010 - The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the  other. Barriers to entry are high for most players, owing to the global nature of the  mobile industry and the consequent financial strength required to enter the market.


Smartphones: A Savvy Strategy for Government Employees by  BlackBerry

January 11, 2011 - There is no reason why government agencies shouldn’t take advantage of all that smartphones have to offer. Employed efficiently, smartphones can address several organizational imperatives, including cost savings, greater mobility, increased telework options and sensitivity to environmental concerns. Continue reading to learn more.


Smartphones: Computer Weekly Buyer's Guide by  ComputerWeekly.com

March 25, 2011 - The smartphone has transformed communication between mobile workers and their offices but at a cost.


Smartself-service – a guide for buyers by  ComputerWeekly.com

March 04, 2013 - Analysts Rob Bamforth and Clive Longbottom offer a checklist for assessing suppliers for smart-self service projects.


Smart  Organisations by  ComputerWeekly.com

October 26, 2011 - Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank.


SMB Backup: Choosing the Best Solution by  Symantec Corporation

May 01, 2012 - This latest Storage Magazine column by Lauren Whitehouse explores how to choose the best SMB backup solution, products in this space, and why disk backup is a good backup solution for SMBs. Also learn the top 5 tips for virtual server backup.


SMB Communications Study: Uncovering the hidden cost of communications barriers and latency by  Siemens Enterprise Communications

December 02, 2010 - The follwing white paper outlines the findings of a study sponsored by Siemens Enterprise Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business.


SMB cookbook: Whipping up a virtualization disaster recovery plan by  Symantec Corporation

May 14, 2013 - This exclusive E-Guide explores how to implement a successful virtualization DR plan for the growing needs and shrinking budgets of today's IT departments.


SMB ERP Software Selection Process Unraveled by  Exact Software

February 24, 2012 - Use this expert resource as a guide to understanding which enterprise resource planning (ERP) systems are best suited to fit your needs and why the biggest vendors might not always be the best option. Also find six steps for evaluating and selecting your ERP platform.


SMB Guide to Continuous Operations by  CA Technologies.

November 08, 2010 - SMBs can’t afford not to have a plan for continuous operations, especially when it comes to the computer systems, applications and data the business depends on to keep going — and growing. This paper highlights some of the issues around implementing SMB business continuity practices and provides guidance on developing an effective BC strategy.


SMB Market Landscape Report 2010 by  AVG Technologies USA, Inc.

November 09, 2010 - AVG recently partnered with GfK to undertake an international survey among small and medium businesses (SMB). SMBs are increasingly relying on technology to overcome the challenges of the recession and recognize the importance of protecting this technology from outside threats. Check out this report to see the results of the survey.


SMB Online Backup Checklist by  VaultLogix

July 11, 2012 - This white paper walks you through building an online backup checklist. Learn how to match a solution to your needs and uncover key considerations to include in your backup strategy, and see if cloud storage is a viable option for your business' data backup requirements.


SMB Server School: Security Considerations for a Windows Server Integration by  Dell, Inc. and Intel®

March 16, 2010 - This presentation transcript explores the security implications of integrating a Windows Server into an existing infrastructure. Gain insight into steps that organizations can take to minimize risks and facilitate a successful integration.


SMBs Prefer Horizon View Over Other VDI Solutions – Two Years in a Row by  Dell and VMware

June 13, 2013 - This exclusive resource examines a desktop virtualization solution that has been chosen over competitors at an almost 2-to-1 margin. Read on to find out if this solution is a good fit for your overall desktop strategy.


Smith & Associates reacts faster to emerging opportunities gaining faster insight into supply chains and operations with IBM Cognos software by  IBM

January 24, 2014 - Access the following case study to reveal the BI and analytics solution that allowed Smith and Associates to gain rapid, real-time insight into inventory levels, pricing, and the supply chain, ultimately delivering the best products and services to their customers. See what this technology can do for you as well.


SMS Authentication: 10 Things to Know - Before You Buy by  SafeNet, Inc.

June 08, 2010 - SMS authentication can present a host of benefits to organizations looking to improve security while maximizing the productivity of end users and administrative staff. In choosing any authentication solution, organizations will be well served by taking many key considerations into account. Read this paper to learn more!


SnapLogic Integration Solutions for Salesforce.com by  SnapLogic

January 29, 2014 - With the constant data storm today in the world of IT, applications require integration in order to drive better business value. Access this paper today to find key solutions for snapping together applications simply – without having to write a single line of code, so that you can take your business-critical applications to the next level.


SnapLogic Makes Migration from On-Premise CRM Software to salesforce.com a Snap by  SnapLogic

January 29, 2014 - Access this white paper today to find out how The Advisory Board Company's IT team succeeded in deploying SnapLogic Server and the salesforce.com snap to create a seamless connection between the on-premise and cloud-based applications.


Snapshot technology for data backups: What to watch out for by  Hewlett-Packard Company

October 05, 2010 - Check out this expert Q&A from SearchStorage.com featuring W. Curtis Preston as he discusses 3 of the biggest challenges associated with snapshot technology for data backups. Find out the differences between a snapshot and a copy, how to tell if snapshots are right for your business and where to use snapshot in your storage environment.


Snapshots: Backup Software Substitute or Supplement? by  CommVault Systems, Inc.

July 03, 2013 - This e-guide describes the two main types of snapshots and how they fit into existing and emerging data protection strategies. Learn about the features of next-gen technology and obtain best practices for using it successfully in your IT shop.


So Long Videotape: Wells Fargo Banks on Digital Archiving by  Atempo, Inc.

October 12, 2011 - This white paper outlines the storage and archiving solutions Wells Fargo implemented to increase productivity and storage space. With these upgrades they were able to decrease capital costs, improve space efficiency, and strengthen file retention and availability. Check out this white paper to learn how.


So You Think WS08 R2 Remote Desktop Services (RDS) Will Meet All of Your Organization’s Needs? by  Ericom Software

January 27, 2011 - This paper examines how Microsoft Windows Server 2008 R2 remote desktop services (RDS) is a good, entry-level platform for simple deployments, low-complexity environments, and server based computing.


SOA - Practical Considerations for Data Integration by  Progress DataDirect

July 29, 2008 - This Podcast discusses the steps for solving data integration problems and migrating successfully to an SOA environment.


SOA - What’s New in Oracle SOA Suite 11g? by  Oracle Corporation UK Ltd

June 30, 2009 - Over the years, tools used to implement Service Oriented Architectures (SOA) have become more and more capable, sometimes at the price of complexity. Oracle has always put the emphasis on the integration of the tools and simplification of the user experience...


SOA and BPM: A Process Centric Approach - Part 1 Background and Basic by  Oracle Corporation

June 01, 2009 - In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes - discussed here as Service-Oriented Computing (SOC) as a way of gaining a better view on SOA in relation to BPM.


SOA and BPM: Aligning Business Needs with Your Architecture by  SoftwareAG Inc., USA

May 01, 2008 - This document presents best practices in composing SOA-enabled business processes and a case study of how to create a configurable business architecture.


SOA and Web Service Management - Why planning now is vital for success by  Progress Actional

August 01, 2007 - This webcast details the variety of SOA requirements and strategies that should be implemented to enhance organizational visibility to better serve critical applications.


SOA and Web Services: The Performance Paradox by  CA Technologies.

August 01, 2008 - Learn why it is critical to consider the impact Web services have on the environment into which they are deployed in order to address performance. Find out how to ensure superior performance of service-enabled environments.


SOA Architecture & Infrastructure: Working with basic building blocks of SOA infrastructure by  Talend

June 08, 2011 - This E-book reveals how building a SOA infrastructure for the cloud requires a truly service-oriented approach and a thorough understanding of the value of services


SOA Best Practice Report - Governance Led Practices to Deliver Effective Semantic Integration by  Progress

February 11, 2011 - Poor quality data can spell disaster for SOA or BPM initiatives. Enterprise-wide data initiatives cross many boundaries, both technical and departmental, and are often high risk. This paper describes how a governance led approach can progressively deliver semantic integration with minimum short term cost, less complexity and reduced maintenance.


SOA Best Practices in the Mobile Age by  SearchBusinessAnalytics

January 24, 2013 - Although SOA is seen as the foundation of a mobile development initiative, developing and deploying mobile apps requires more than just SOA. Read this expert book to learn how mobile broadband will affect app development, how SOA has changed as a result of mobile apps, and two unique approaches to mobile app development.


SOA Best Practices: The BPEL Cookbook by  Oracle Corporation

August 02, 2007 - The Business Process Execution Language (BPEL) Cookbook highlights SOA best practices and challenges, detailing the importance of BPEL and other standards-based technologies in accelerating the adoption of an SOA.


SOA Centers of Excellence: Preserving Order Amid Change by  Oracle Corporation

March 21, 2008 - There is only one good way to approach the adoption and facilitation of SOA and Web services, and that is to establish, right from the beginning, a corporate Center of Excellence to guide the revolution from making a compelling business case to putting in place a long-term solution for measuring and improving on every success.


SOA Design Principles for Dummies by  IBM

June 14, 2013 - Access this For Dummies eBook today and find a guide to applying the design principles of SOA to the business problems of today, including mobile, social, the cloud, and big data.


SOA Dos and Don’ts: Application Integration Tips For The CIO by  IBM

October 14, 2013 - Gartner reports that markets aligned to data integration and data quality tools are on an upward swing, set to push IT spending to $38 trillion by 2014. In this E-Guide, learn tips for application integration strategies.


SOA for Dummies 2nd IBM Limited Edition Mini eBook by  IBM

October 06, 2009 - In this ebook, you’ll learn how to work smarter and optimize cost using the IBM Smart SOA approach.


SOA Governance and Test Update by  IBM

October 09, 2013 - In this E-Guide, readers will hear from experts in the space (including well-known David Linthicum) around SOA governance and its relationship with lightweight, flexible enterprise architecture.


SOA governance breeds lightweight, flexible enterprise architecture by  IBM

October 21, 2013 - In this E-Guide, readers will hear from experts in the space (including well-known David Linthicum) on putting SOA infrastructure and governance in place to significantly simplify the challenges associated with keeping IT flexible.


SOA Governance: An IBM White Paper by  IBM

October 06, 2009 - As SOA becomes a new way of implementing applications, organizations need a way to manage the assets (especially reusable services) developed as part of their SOA activities, to permit the use of these assets to be maximized and insure the results the enterprise envisions. Read on to learn more.


SOA Governance: Framework and Best Practices by  Oracle Corporation

May 01, 2007 - This paper outlines a framework and best practices for governance as it specifically relates to Service Orientated Architecture (SOA). It also introduces a Six Steps to Successful SOA Governance model.


SOA Implementation by  Oracle Corporation UK Ltd

June 03, 2011 - Service-Oriented architecture (SOA) allows organizations to quickly and efficiently respond to changes in the business environment and to leverage such change for competitive advantage.


SOA Implementation with an Offshore Partner by  Torry Harris Business Solutions

October 01, 2006 - Learn how to overcome the cost and time of service-oriented architecture (SOA) development by collaborating with an experienced offshore partner.


SOA Management Solutions by  Progress

October 01, 2006 - Actional provides SOA management governance solutions addressing critical challenges. It provides solutions with competitive edge and robust features necessary to secure, monitor, manage and support an enterprise-class SOA from pilot to pro...


SOA Reference Architecture by  ComputerWeekly.com

January 17, 2012 - Download the Open Group Service-Oriented Architecture reference architecture.


SOA Security: Oracle Web Services Manager by  Oracle Corporation

May 14, 2009 - Companies worldwide are actively implementing service-oriented architectures (SOA), both in intranet and extranet environments. While SOA offers many advantages over current alternatives, deploying networks of web services still presents key challenges...this paper showcases how Oracle's Web Services Manager (WSM) addresses these challenges.


SOAPtest by  Parasoft Corporation

January 01, 2004 - Parasoft SOAPtest is the most comprehensive tool for testing Web services. SOAPtest allows users to verify all aspects of a Web service, from WSDL validation, to unit and functional testing of the client and server, to performance testing.


Soarian Information Access: Simplifying and Extending Care Processes by  Siemens

March 31, 2013 - This white paper features a simplified information access solution that enables healthcare providers with anytime, anywhere workflows to help improve efficiencies and patient care.


SOA Adoption for Dummies by  Software AG.

December 01, 2009 - Discover the best way for your organization to adopt SOA! SOA Adoption for Dummies makes your journey to SOA as easy as possible.


Social 101: Using and Managing Social in SharePoint 2013 by  Dell Software

July 18, 2013 - This whitepaper challenges you to rethink the word social with SharePoint 2013's new features.


Social Analytics & Intelligence: Converting Contextual to Actionable Insights by  IBM

April 07, 2014 - Access the following report from Hypatia Research Group to build a solid foundation for a successful social media analytics and intelligence (SA&I) initiative. Learn what organizations seek and require from SA&I, vendor rankings, the current landscape, ROI by industry, and more.


Social Analytics & Intelligence: Getting to Actionable Insights by  IBM

January 03, 2014 - Join Principal Analyst, Leslie Ament, in this on-demand webcast to gain a firsthand look at how to successfully manage social data. Uncover use cases of successful social intelligence and analytics, how to collaborate across multiple channels, and more.


Social analytics: Finding opportunity in chaos by  IBM

May 08, 2013 - Today, all organisations are engaged in social media. Enterprises can no longer escape the need to monitor and analyse social media outlets such as Facebook, Twitter and other news outlets. Enterprise need to adjust to this change quickly or they risk falling behind.


Social Business - Patterns in achieving social business success by  IBM

July 17, 2013 - How can your business become more social? View this resource to learn mroe about the best practices that have emerged and other social business patterns.


Social Business - Patterns in achieving social business success by  IBM

March 10, 2014 - Consult the following white paper to uncover the social business practices top performing organizations are leveraging to gain a strong foothold in the market. Gain insights on 6 focus points that will improve your social business initiative, and much more.


Social Business in the Cloud by  IBM

December 01, 2011 - Deepen your customer relationships. Drive operational effectiveness. Optimize your workforce. Read this white paper and see how using LotusLive services to become a social business can help your organization simplify, speed up and enhance interactions in practically all areas of the business.


Social Business Podcast Series by  IBM

November 16, 2011 - A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. Access this podcast series for an in-depth guide to establishing a Social Business for real-time communication and collaboration.


Social Business: Fracking for Value in the Enterprise by  Jive Software

July 09, 2013 - View this resource to learn more about how to stay competitive in today's social environment. It shows how social platform vendors are educating customers on where and how to apply for social business advantage. Find out what your business can do to improve its business approach by reading this white paper now.


Social channels changing contact center certification by  Salesforce.com

March 20, 2012 - In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.


Social Computing for Organizations: Open Text in the Web 2.0 Paradigm by  OpenText Corporation

December 01, 2007 - This white paper focuses on how companies can benefit from the growing opportunities provided by social computing.


Social Content Management Strategies with IBM by  IBM

September 13, 2011 - In this podcast, Cengiz Satir and Louis Richardson from IBM explore social business and how the ECM portfolio and social business solutions are being brought together. Learn about IBM Social Content Management solution connecting people and teams.


Social CRM Comes of Age by  Oracle Corporation

April 01, 2009 - Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.


Social Customer Service: The Pivotal Driver of the Social Enterprise by  LiveOps

July 06, 2012 - Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues.


Social Engineering: Hacking People, Not Machines by  AVG Technologies USA, Inc.

March 31, 2010 - Hackers are often portrayed as technical geniuses plying their trade through the use of complex computer code. But gaining access to a computer can be as simple as fooling someone into a revealing a password. Read this paper to learn more about social engineering threats and how to defend against them.


Social Gaming in the Cloud: A Business White Paper by  RightScale

September 01, 2010 - Major gaming publishers such as Zynga, Crowdstar and Playfish use RightScale to scale to tens of millions of players per day. RightScale has the experience and tailored solution for launching and managing social games on the cloud.


Social Intelligence Approaches to Support Four Core Customer Scenarios by  Hewlett-Packard Company

April 03, 2013 - This paper outlines some of the best methods for deploying social intelligence to support your CRM strategies. Read this and learn how the right social intelligence can help you win new customers, retain existing customers, reduce the cost of customer management and more. Also, discover specific use cases of social intelligence.


Social Intelligence Approaches to Support Four Core Customer Scenarios by  Hewlett-Packard Company

February 28, 2013 - To get the most value from the wealth of customer data available, businesses have to adapt to new technologies, processes, and strategies. In this helpful resource, discover how to leverage social intelligence to achieve profit-delivering customer management components, and how to integrate these new tools into your CRM environment.


Social Marketing: Better with the Cloud by  Oracle Corporation

November 05, 2013 - The following white paper discusses how an integration of social media and social relationship management can virtually boost your brand across all facets of social media.


Social Media Analytics - Making Customer Insights Actionable by  IBM

May 31, 2011 - This white paper will examine the role social media can play in presenting a more strategic view of customer data and how the right combination of technologies can deliver insight to help companies more effectively meet perpetually shifting consumer demands expressed through, and influenced by, these dynamic communication channels.


Social media analytics software going through growing pains by  IBM

November 30, 2011 - In this e-guide, you’ll find expert advice, news and best-practice tips to help you decide if social media analytics is right for your business. You’ll also learn about the maturity level of social media analytics software and the skills and cultural attributes that companies need to have for a successful social media analytics project.


Social Media Analytics Software Pulls Useful Info out of Online Muddle by  IBM

March 14, 2013 - In this white paper, see how unstructured and semi-structured data analytics are changing the relationship of businesses to their social media consumer bases.


Social Media Analytics: How to dramatically improve the capabilities within your organization by  IBM

February 11, 2013 - Much of the potential from social efforts isn't fully realized due to an underinvestment in, or misunderstanding of, social analytics. This resource will help you advance your understanding and capabilities in social analytics. Continue on to learn the keys to your social analytics success and explore the four phases of a complete social strategy:


Social Media and Customer Service by  Pegasystems

May 11, 2011 - One of the biggest issues for companies is creating effective customer services processes.  What if social media could help the problem?


Social media is not just for fun – it can transform your business by  ComputerWeekly.com

January 19, 2011 - This six-page Buyer’s Guide to Social Media explains why CIOs and senior IT professionals have a prime oppor tunit y to rethink core business processes and examine how to use social computing to create advantages for their business.


Social Media Meets Analytics: A Roadmap to Customer Insight by  Oracle Corporation

November 05, 2013 - The following white paper details an approach to social media that integrates social media and existing consumer information to create a 360-degree view of the customer.


Social Media Moves into Mainstream IT Service Management by  CA Technologies.

August 24, 2011 - This white paper focuses on the evolving role of social media in service desk management. Read on to learn more about social media trends in ITSM, the new culture for service desk management, the benefits of improved self-service access via social media and how social media applies to Service Desk in terms of collaboration, community, etc.


Social Media Outreach Starts with Strategy by  TechTarget

February 19, 2014 - Companies don't always do the favorable thing to gain and sustain customers through social media. This e-book chapter will explore how companies misuse social media, mistaking it for a marketing vehicle, how they should provide the proper tools to employees and how social processes should be integrated with their systems and functions.


Social Media-based Customer Loyalty Programs by  Infor CRM

February 06, 2012 - This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.


Social Monitoring Tools Give GNC Marketing Muscle by  IBM

March 24, 2014 - In this exclusive Solution Spotlight, discover how nutritional products retailer GNC successfully leveraged social channels  to grow their customer base and created "a net increase in the discussions about GNC,'' according to Chris James, director of social media at GNC.


Social Networking in the Enterprise: Benefits and Inhibitors by  Cisco Systems, Inc.

June 01, 2010 - This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment.


Social Networking malware: The dangers facing SMBs by  GFI Software

November 21, 2011 - View this paper to explore the rise of social networking, the types of malware targeting social platforms, how SMBs can protect themselves against today’s social threats, and more.


Social Recruiting Guide: How to Effectively Use Social Networks and Avoid Legal Risks by  Oracle Corporation

July 31, 2012 - Social networking sites are some of the most powerful tools available to recruiters today. If you're not sure where to start with a social recruiting strategy, this paper will outline why social recruiting is becoming an imperative for companies today, what considerations you need to be aware of, and what first steps you can take.


Social Recruiting: How to Effectively Use Social Networks by  Oracle Corporation

March 20, 2014 - This white paper explores the importance of developing a comprehensive social network recruiting strategy to deliver a true ROI from Facebook and LinkedIn.


Social Security Administration Deploys DocAve to Protect Mission-Critical SharePoint Deployment by  AvePoint, Inc.

February 04, 2010 - In early 2008, the Social Security administration they deployed their pilot SharePoint deployment that was accessible to all agency staff. After evaluating several backup solutions, SSA administrators chose AvePoint Doc Ave Backup and Recovery for their SharePoint environment. Read this case study to learn why.


Social Software Selection: Twenty Vendor Offerings Compared by  Jive Software

September 10, 2013 - With its in-depth guidance and independent third-party vendor evaluations, Gartner's Magic Quadrant market assessment can assist your organization in implementing an effective social business software solution.


Social, Mobile, and Analytics to Push CRM Through 2015 by  IBM

March 24, 2014 - In this e-guide, get advice from experts including Gartner research vice president Gene Alvarez, on how businesses can prepare for the evolving CRM market and address changing customer experience needs. Don't get left behind by relying on legacy processes and technology -- find out how to get ahead of the pack by reading now.


Social/collaborative trends, techniques and technologies for case management by  IBM

November 17, 2011 - In this tip guide, consultant and ebizQ.com contributor Stephanie Quick explains the top social/collaborative trends, techniques and technologies involved in case management today.


Socially Driven Collaborations by  Oracle Corporation UK Ltd

April 02, 2014 - Access the following white paper to explore the changing relationship in IT and marketing through the adoption of social technologies. Uncover the various challenges when stating up with this collaboration technology, how to avoid them, and more.


SocialText Case Study: Boston College by  Socialtext

February 01, 2008 - Boston College evaluated various options for increasing communication and collaboration in the classroom, including staying with Facebook, but in October 2006 ultimately decided to use the Socialtext hosted service for wikis.


Softbank Mobile Overhauls its System Testing and Transforms Delivery of New Products by  Hewlett-Packard Company

September 30, 2012 - Check out this brief case study to see how Softbank Mobile Corporation, one of Japan's leading mobile telecommunications providers, implemented a new system test standardization to ensure top-notch quality of all their business-critical applications and systems, at a fast pace and low cost.


Software Agitation: Your Own Personal Code Reviewer by  Agitar Software

March 10, 2011 - Agitator helps you debug your code while you write it - a benefit that no other existing Java Testing tool can claim. Agitator can also be extremely beneficial when run on legacy code - even code that has been reviewed by other developers and deemed to be “sufficient” and “properly written.” Learn how Agitar can be your own personal code reviewer.


Software Agitation:Your Own Personal Code Reviewer by  Agitar Software

April 19, 2012 - <p>Exercising Java code is a painstaking yet critical process for developers. This white paper explains how you can free up time by implementing a testing tool designed to detect coding errors as you write Java classes, and even after they have been reviewed.</p>


Software and Licensing Costs Report: Demanding Pricing that Matches Business Value by  Asigra

January 04, 2013 - This report describes the software pricing and licensing landscape and explains why it is so important for sourcing and vendor management executives to implement Forrester's strategic software sourcing approach.


Software and Services Financing by  IBM

February 18, 2009 - Financing information technology hardware is an accepted way of doing business. Clients are discovering the benefits of financing software and services and are making financing of software and services one of the fastest-growing segments of the IT financing industry. This paper explains the importance of aligning financing with IT transformation.


Software as a service demonstration series by  IBM

March 16, 2012 - See demos on how to support multi-tenancy using IBM middleware when composing user interfaces and designing data architectures for software as a service (SaaS) applications. Find examples of common industry scenarios, architecture guidance, and tips on how to use IBM middleware to overcome development challenges and deliver SaaS applications.


Software as a Service Dramatically Improves CRM Success by  Oracle Corporation

February 01, 2008 - Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.


Software Asset and Licence Management Best Practice by  Flexera Software

January 31, 2011 - SAvvy businesses realize there's a huge opportunity for cost savings and risk mitigation with the right approach to software asset management (SAM) and software license management. In this informative resource, explore best practices for a better approach to SAM and license management, so you can take full control of all your enterprise software.


Software Asset Management (SAM) Professional Services from HP by  HP and Microsoft

July 02, 2010 - Software allows you to thrive in the midst of change. Managing your software assets requires a partner who delivers more—and that’s HP Software Licensing & Management Solutions (SLMS). Download this brochure and learn more.


Software Asset Management Webinar by  CDW Corporation

February 27, 2014 - Watch this important webcast to learn strategies and tactics you should be implementing now to ready for the inevitable software audit. Discover how to take a proactive approach to software asset management (SAM)


Software Asset Management: Ensuring Today's Assets by  CDW Corporation

December 03, 2012 - This white paper sheds light on how mobility and software as a service (SaaS) programs are complicating license management. Click through to learn  about a comprehensive software asset management (SAM) approach that helps address the inherent issues  associated with each.


Software Asset Management: Pay Attention or Pay Up by  CDW Corporation

April 01, 2014 - This whitepaper covers how to take advantage of the software asset management industry in order to keep control of your software.


Software Asset Management: Pay Attention or Pay Up by  CDW Corporation

April 01, 2014 - This whitepaper covers how to take advantage of the software asset management industry in order to keep control of your software.


Software complexity, integration drive business rules automation adoption trend by  IBM

November 17, 2011 - Business rules can bring additional insight, transparency and efficiency to case management, provided the approaches are combined and implemented properly. In this Tip Guide, learn how to prepare for and implement rules in case management, and where business rules and case management trends seem to be heading.


Software Compliance Management: Automating License Compliance in the New, Mixed-IP Development World by  Black Duck Software

July 01, 2008 - Software compliance management systems help ensure enterprises achieve the business acceleration they want from software reuse, while meeting the stringent requirements of shareholders, regulators and customers for proper management of company.


Software Defined Application Services by  F5 Networks

October 31, 2013 - In this white paper, discover an elastic, fabric-based, next-generation model for delivering critical application services. Learn how you can effectively create and provision application services across the data center and into the cloud, based on the needs of your users.


Software Defined Networking Goes Well Beyond the Data Center by  Ixia

June 14, 2013 - Software-defined networking (SDN) applications are quickly moving beyond the data center network. In this expert e-guide from SearchSDN.com, learn what SDN applications mean for network administration, how they're impacting network security, and more.


Software Defined Networking: Making the benefits a reality by  Dell, Inc.

March 03, 2014 - With growing adoption of the cloud and network virtualization, many businesses are looking to optimize performance and manage network traffic more effectively. This white paper takes a look at SDN and the benefits of effective deployment.

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