May 15, 2012 - You need to take several key security elements into account when planning your cloud initiative. This guide offers practical guidance for incorporating security into your cloud project and offers a checklist to help you choose the right cloud provider for your organization.
April 08, 2011 - Intel has developed new technologies to help improve cloud security, and has been collaborating with leading hardware and software solution providers to enable more comprehensive and integrated solutions that can make it easier for businesses to adopt cloud computing. Continue reading to learn more.
January 01, 2006 - Read this white paper to learn how a New Orleans-based systems integrator relied on Motorola's Canopy® wireless broadband platform to bring better communications and security to New Orleans.
May 24, 2012 - View this helpful white paper to learn more about analyzing security event data in real time for effective threat management. It outlines some of the top vendors who have technologies that are designed to help collect, store, analyze and report log data.
March 23, 2012 - This paper explores and refutes the common myths of data management in SIEM/logging, the key challenges and requirements for an effective solution, and how the uniqueness of McAfee EDB satisfies these requirements.
April 24, 2013 - Did you know your security information management (SIM) system can shed light on application performance issues? This E-Guide details a four-step process for integrating apps into your SIM. View now to learn more!
April 24, 2013 - Explore security information management (SIM) systems' capabilities for real-time security, learn why the definition of "real-time" may need altering, and uncover the factors preventing SIMs from attaining real-time status.
November 08, 2012 - This webcast takes a look at the things hackers do that we don't and unveils the things hackers know that they don't want you to know. View now to learn why defending what you cannot see is impossible and how visibility is key to staying a step ahead of the bad guys.
May 31, 2013 - This informative paper examines the effectiveness of SaaS in combating today's biggest security threats and evaluates whether or not the service would be a practical solution to your organization's specific requirements.
May 31, 2012 - This resource explores how a new security information and event management (SIEM) system provides the unparalleled protection your organization needs to face the risks of big data.
December 31, 2012 - This report reviews an analysis tool that can help simplify logging and event management, allowing you to more easily separate problems and key events from normal background activity – even in the face of Big Data. Read on now to learn more.
December 31, 2012 - Explore the current SIEM tools and capabilities today and uncover how new improvements in SIEM can help boost your defenses in today's threat-filled world.
February 20, 2012 - This Security Labs report offers insight into the significant trends and developments in web and email security today. View now to uncover key findings and gain recommendations on how to protect your organisation.
September 29, 2011 - Having a security log monitoring process in place can help your organization detect intrusions before they happen or minimize the damage of attacks. Access this exclusive resource for 10 tips to an effective security monitoring process.
May 19, 2011 - This expert white paper establishes the ultimate IT security goal: the most reliable preventative and detective security system possible with the least amount of capital expenditure. From common sense solutions to revolutionary concepts, instructor James Michael Stewart challenges IT pros to explore his methods of saving money on company security.
July 10, 2012 - To properly protect your virtual environment, you must address security at the hypervisor, VM, and network level. This presentation transcript details the fundamentals of virtualization security and highlights the importance of establishing effective management policies.
June 20, 2012 - This expert resource explores best practices and common mistakes to avoid when securing your VMware environment. Learn how to leverage the proper settings, permissions and third-party tools to secure your systems.
November 22, 2011 - With the rise of bring-your-own-devices, mobility, social networking and the cloud, 2012 is likely to bring its share of security challenges. Websense Security Labs researchers compiled a list of security predictions to offer IT pros guidance for on what to expect this upcoming year. View now to uncover the top seven events.
January 18, 2012 - This pivotal resource offers valuable insight into 7 security predictions for the coming year, as well as ways in which your organization can prepare for whatever lurks on the horizon.
February 08, 2012 - As the threat landscape continues to evolve, the approaches to thwart them must also. But with emerging trends like social networking and the influx of mobile devices, ensuring adequate security is becoming more complex. In this expert resource, explore the security risks organizations face in today’s changing environment.
January 27, 2011 - This 12-page Buyer’s Guide to Security aims to help CIOs and senior IT professionals decide when to rely on what is provided by infrastructure suppliers and when to turn to IT specialists.
April 24, 2012 - The benefits of the cloud cannot be fully realized without tackling the security and privacy concerns associated with cloud environments. In this resource, uncover a security roadmap that can help you build a sound approach for successfully achieving your cloud security needs.
March 01, 2013 - Gareth Lindahl-Wise, group information security manager at British American Tobacco, explains the company's approach to enterprise security architecture.
December 31, 2012 - This comprehensive report reviews the major threats and strategies that have shaped the modern security landscape. Discover how understanding these trends can help you understand the direction in which cyberthreats are heading, allowing you to prepare an effective defense – read on to learn more now.
May 25, 2010 - The first decade of the 21st century saw a dramatic change in the nature of cybercrime. Hackers have evolved from teenage boys spreading graffiti for kicks and notoriety to organised, financially motivated gangs. Read this white paper for a better understanding of the history of malware and learn to craft a better, safer future for internet users.
March 02, 2010 - The first decade of the 21st century saw a dramatic change in the nature of cybercrime. Hackers have evolved from teenage boys spreading graffiti for kicks and notoriety to organized, financially motivated gangs. Read this white paper for a better understanding of the history of malware and learn to craft a better, safer future for internet users.
November 01, 2008 - This report gives a comprehensive insight into the events and trends that emerged during the first half of 2008, and helps businesses to stay ahead of today's increasingly covert threats.
July 06, 2009 - Businesses are continuing to face a challenging threat landscape. Check out this paper to learn about recent security threats related to Web 2.0, social networking sites, email, mobile devices, and Mac computers.
July 01, 2009 - Businesses are continuing to face a challenging threat landscape. Check out this paper to learn about recent security threats related to Web 2.0, social networking sites, email, mobile devices, and Mac computers.
October 04, 2010 - Halfway through 2010, cybercrime continues to evolve and grow. As social networking becomes ever more deeply embedded in our lives, it has become an ever more fertile hunting ground for those who would steal and abuse our personal information. Knowledge is power, and understanding the dangers posed is the first step toward keeping safe and secure.
May 13, 2009 - Read this white paper to learn about how Internet SCSI (iSCSI) offers a scalable, simplified, and cost-effective way to implement storage area networks (SANs) using Ethernet components.
February 24, 2011 - This white paper examines the real power of the Cisco ASA and its ability to combine variationsof NAT and PAT in advanced configurations. It also discusses both basic and advanced implementation examples and their relevant uses.
January 23, 2013 - Old school antimalware sat on host desktops but now there's antimalware in the cloud, at the perimeter, on servers, on hosts, on mobile devices. This Classroom will answer all your questions on the evolution of antimalware to meet the changing IT and threat landscape.
February 12, 2008 - Join IBM Security Executives for an informative session on the current security landscape, the requirements for a new approach to securing the enterprise, and a rare live Q&A session with IBM security leaders.
November 01, 2008 - In order to determine what "security virtualization" really means, it is useful to understand how companies define and enforce their security and accompanying compliance policies today.
January 18, 2013 - This article in our Royal Holloway Information Security Thesis series shows how to generate a visual representation of a dataset and use visualisation in the evaluation of known security vulnerabilities.
August 01, 2008 - This white paper focuses on how IT Managers can leverage Centralized Configuration Management (CCM) tools along with other techniques and tools to have it all: security, a uniform standard, and flexibility when needed.
July 06, 2010 - Google Apps provide familiar, easy to use products and services for business settings. These services enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment is called "the cloud." Read this white paper to learn more.
January 19, 2011 - Google Apps provide familiar, easy to use products and services for business settings. These services enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment is called "the cloud." Read this white paper to learn more.
January 19, 2011 - Google Apps provide familiar, easy to use products and services for business settings. These services enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment is called "the cloud." Read this white paper to learn more.
November 21, 2011 - The Vyatta Network OS for Amazon helps enterprises overcome the limitations of VPC and delivers enterprise class and complete control of network security and connectivity within the Amazon VPC environment. View this data sheet to explore some of the common use cases for Vyatta Network OS and its key benefits.
December 30, 2011 - This white paper explores how your organization can change the way it protects its critical data, combining preventive, detective and corrective controls to stop breaches from happening, detect threats as they arise, and correct settings that introduce security risk or non-compliance. Read now to learn more.
November 09, 2011 - Most organizations seem stuck in the traditional castle-and-moat approach to security. This approach assumes there's a clear boundary between what's inside and outside the organization and that attacks come from external sources. Clearly today's threat environment requires a new approach.
September 25, 2012 - Register now to attend SecuritySCAPE 2012, this year's premiere IT security virtual event. Gain insight into topics including endpoint security, vulnerability, data theft, and more from industry analysts, thought leaders, and IT pros from around the world.
SecurStor 12000/16000 RAID series are high performance cost effective IDE-to- Ultra160 SCSI or 2 Gb Fibre RAID solutions for workgroups, departmental or LAN storage needs. Scalable from 80 GB to 4TB with up-to (16) IDE hard disk drives.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
February 24, 2012 - To protect against the thousands of new threats that emerge every day, organizations need to have complete visibility into the activity across their IT infrastructure. Tune in to this short video to learn how HP ArcSight Security Intelligence platform can help you gain better visibility and enable you to rapidly identify, prioritize and respond.
May 23, 2012 - To protect against the thousands of new threats that emerge every day, organisations need to have complete visibility into the activity across their IT infrastructure. Tune in to this short video to learn how HP ArcSight Security Intelligence platform can help you gain better visibility and enable you to rapidly identify, prioritise and respond.
August 16, 2012 - Read this white paper to learn how you can test out enterprise cloud services – specifically the virtual private cloud – and see how it performs in conjunction with your current systems.
May 18, 2012 - Read this white paper to learn how, centralizing and intelligently automating supply chain monitoring within SAP, you can extend real-time B2B supply chain insight and problem-solving beyond the IT department to your business departments.
October 01, 2008 - SEEBURGER's B2B Gateway handles business integration for SEGA, due to which SEGA has reduced time to load orders less than 4 minutes, reduced administrative personnel training from three months to three weeks.
February 24, 2009 - This paper describes a high-level cloud computing infrastructure services framework and the underlying technology enablers, such as virtualization, automation, self-service portal, monitoring and capacity planning. It also discusses examples of, and the value propositions for, certain data centers that have been built in this manner to date.
March 20, 2013 - Jon Toigo discusses why you should consider the "little" disasters such as power outages more than natural disasters when it comes to DR planning in this brief presentation transcript.
April 01, 2008 - The Intuitive ERP enterprise solution includes feature-rich and integrated ERP, customer relationship management, business intelligence and e-commerce modules all the tools you need to enhance the productivity and profitability.
April 02, 2007 - Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here.
September 28, 2009 - Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organisation.
May 19, 2011 - This report introduces best practices for understanding and improving the performance of mission-critical networked applications and provides pointers for what to look for in a measurement tool in a WAN optimized environment.
June 07, 2013 - It's not often that a company can say it has the ability to truly revolutionize the way companies do business from its first day in operation. View this white paper to find out how Segmetrix, a UK-based B2B intelligence, helped ensure customers that they have accurate, consistent data.
September 07, 2012 - This brief webcast demonstrates how with connected intelligence, IT leaders will be able to proactively manage information related risk, enhance customer experiences, optimize business performance, and discover new market opportunities.
February 04, 2010 - In this podcast presented by James Hilliard, host of the "See Everything, Know Everything" podcast, and Matthew Wood, Solera Networks' Chief Scientist, you'll learn about the DeepSee tool, which provides administrators, users and C-level executives at a corporation a way to see what is happening on a network in real-time.
August 24, 2012 - Selecting the best form of endpoint security for your business can seem like an impossible challenge. Consult this informative white paper to learn more about getting started with endpoint management. It outlines features and capabilities that contribute to an effective endpoint management solution for your business.
August 01, 2008 - There are a number of companies offering software products to manage commission, sales incentive, and bonus programs. This whitepaper provides a framework for selecting the right one for your organization.
August 09, 2010 - In this white paper you will learn when it is important to use a Network Recorder, and key considerations when selecting a network recorder for back-in-time forensics analysis.
May 01, 2008 - Learn how to put together your content management strategy from the ground up, taking into account business needs, organizational structure and strategic objectives.
April 19, 2011 - It’s often difficult for businesses to evaluate competing virtualization platforms. Despite superficial similarities, different providers' platforms are far from identical. This paper compares the VMware vSphere virtualization platform to two alternatives, focusing on features and issues.
April 20, 2009 - Visual analytics is the process of analytical reasoning facilitated by interactive visual interfaces. Its becoming the fastest way for people to explore and understand Business Intelligence data of any size. This paper will introduce you to the seven essential elements of true visual analytics applications.
June 01, 2012 - Read this expert e-guide to discover: a breakdown of the types of ALM tools that are available to help manage software testing processes− including market leaders and niche players that address specific issues; three key considerations to keep in mind when evaluating ALM tools; and more!
November 14, 2008 - This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.
January 01, 2007 - This paper explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective.
December 31, 2012 - Many software vendors are using the term 'SOA' in a misleading sense. Read this white paper to learn what to look for when evaluating enterprise applications to ensure that deploying them will actually help your organization achieve the agility that SOA promises.
August 08, 2011 - With Fibre Channel, iSCSI and even prepackaged storage-plus-SAN solutions available, figuring out which makes sense for your particular environment can be tricky. Learn provisioning tactics that can help organizations make the most of their storage.
December 31, 2012 - This helpful resource examines the key factors you should consider when choosing a Software-as-a-Service (SaaS)-based IT service management (ITSM) technology, and provides examples of real experiences and lessons from businesses who have already implemented SaaS ITSM.
October 06, 2011 - DLP describes a wide range of solutions from simple tools that identify file types to enterprise-level products that make intelligent decisions based on network traffic. View now to discover which solution is best for your organization by exploring different type of DLP solutions, capabilities to consider, pros and cons of DLP types and more.
September 16, 2011 - If we are at or approaching a technological tipping point in the history of healthcare, then it has never been more important for physician practices to select the right electronic health record (EHR) – and there are tangible reasons to believe so. This white paper discusses criteria for selecting the right EHR solution.
December 20, 2007 - How can you identify the hosting company that's right for you? What are the business risks? What questions should you ask? Get the facts in this interview with Phil Shih, a research analyst at Tier1 Research, who covers consumer...
April 08, 2013 - Read this white paper that provides sample workloads for scale-up servers so you can select the right architecture for your unique needs.
December 01, 2004 - Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
October 29, 2009 - Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
February 10, 2009 - Leading analysts explain how new behavior learning technology is helping IT operations achieve truly proactive service management while eliminating useless data and administrative chores.
May 17, 2011 - Active Directory users often have their accounts locked out or forget their passwords. This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs.
September 01, 2011 - In this Dell Software/The Data Warehouse Institute report, get invaluable recommendations and best practices for enabling secure and successful self-service BI. Read it today!
June 10, 2009 - To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
May 01, 2012 - Discover innovative commerce technologies designed to enable businesses to sell smarter and transform buyers into loyal, returning customers. Uncover the 6 key selling areas these strategies target, including cross-channel selling, payments and settlements, store solutions, distributed order management, and more.
November 23, 2011 - Read this paper to discover an alternative approach to data integration that ensures that not only is data correct and valid based on your business rules, but more importantly provides the means to fully operationalize those rules in a manner that is both intelligible to business and agile across all segments of the change lifecycle.
March 01, 2012 - Check out this white paper for a checklist of key questions to ask before choosing an offsite tape storage partner. Learn what the ideal requirements for tape storage are, discover what you should be looking for in a potential storage partner and more.
February 01, 2010 - This white paper will teach you about a solution that can provide you with enterprise-wide protection and also provide you with decision support when it comes to security, risk management and compliance. So don't waste anytime and see why this real-time security solution could save your enterprise from a costly security breach.
July 28, 2010 - This paper is a review of the stand-alone Sentinel Log Manager and how it stands up to keyconcerns that survey respondents raised about log managers, including collection, storage andsearching/reporting capabilities.
May 20, 2009 - This paper describes the innovative architecture that SEPATON has designed specifically to meet the data protection challenges of data-intensive enterprises while achieving optimal cost savings and measurable ROI.
April 26, 2013 - This informative white paper introduces a data protection appliance that supports at rest data encryption designed to protect the most sensitive structured and unstructured data.
April 26, 2013 - This white paper introduces a data protection platform that accommodates massive data volumes, rapid data growth, and changing storage architectures, empowering enterprises to take on the most critical data protection challenges.
April 05, 2012 - Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
July 31, 2011 - This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
June 29, 2011 - This solution brief explains how organizations can meet new demands for higher performance, security, reliability, and service levels. Gain insight into a processor-based architecture that will allow you to achieve this goal.
February 01, 2009 - For organizations evaluating the benefits of server and application protection systems and making a case for incorporating them into the IT infrastructure, Trend Micro recommends examining nine different areas of business interest. This white paper details these topics and examines Trend Micro server and application protection software.
March 25, 2011 - Server consolidation can save your organization money by increasing utilization rates and reducing power and cooling costs. Learn how capacity planning and virtualization technologies can help you meet your server consolidation goals.
October 22, 2010 - Read this case study and see how the latest IBM System x and BladeCenter servers powered with the new energy efficient Intel Xeon 5500 series processors offer tremendous opportunity for reducing energy consumption, shrinking your data center footprint and lowering operational costs.
August 01, 2011 - In this expert e-guide from SearchDataCenter.com, learn key considerations to evaluate before purchasing new server hardware. Find out what questions you should be asking and gain the knowledge you need to be confident in your server purchase.
August 12, 2009 - One of the main limitations of native tools in a Windows OS is that it stores all of the event & performance logs information locally in each individual system. For an environment with multiple systems, this makes problem analysis much more challenging. This paper will discuss the importance of effective, centralized management solutions.
January 09, 2012 - In this expert e-guide, find out how to optimize SQL Server with the right choices for hardware, storage devices, and virtualization. Inside, find articles on: what not to do when purchasing hardware; if solid-state storage devices are worth the cost; hardware and risk considerations for an inevitable virtualization initiative.
July 01, 2008 - This document reviews actions that IT managers can take to improve overall server performance within their IT environment, and discusses how to go about selecting servers for large-scale virtualized environments.
December 10, 2012 - This e-guide will walk midmarket CIOs through an overview of server options that are best suited to the needs of your business. Read now to gain a clear understanding of processing, server memory, and networking with your servers and your users.
April 12, 2011 - This presentation transcript from CDW Healthcare looks at a presentation given by Bob Rossi, VP of CDW Healthcare, which focuses on the distinct advantages server virtualization can bring to your medical environment today. Read on to learn more.
July 06, 2009 - This white paper provides an overview of the issues and importance of a well thought-out disaster recovery plan for virtualization, and shows how to incorporate real-time data replication into your virtualized environment.
June 27, 2012 - This essential e-book examines the growing virtualization market and analyzes key virtualization platforms and their features. Discover the benefits and challenges of adopting virtualization in your data center today.
March 16, 2012 - What is server virtualization? If you're just getting started virtualizing your data center or looking for a refresher on server virtualization basics, this expert e-guide is just the resource you need. This handy and concise guide covers the essentials of what virtualization is and how you can put the building blocks in place.
May 14, 2013 - Access this expert resource that outlines building blocks to make smart purchasing decisions and successfully deploy server virtualization.
May 30, 2013 - This expert e-book presents many of the lesser-known benefits of virtualization, most of which come from extending projects for the long-term.
November 16, 2012 - Access this exclusive resource to learn how server virtualization can deliver agility to an organization and provide improvements in efficiency and application delivery.
December 13, 2012 - Access the complete electronic version of "Server Virtualization for Dummies" to help with all your virtualization initiatives. For beginners and those looking to expand their virtualization projects, this resource can help.
October 16, 2012 - Server virtualization is another factor IT admins must contend with in their 'storage infrastruggle.' Find out what Jon Toigo has to say about curbing the issues that this technology brings with it.
November 29, 2012 - Managing both physical and virtual environments presents many difficult challenges for IT pros; fortunately this expert IT handbook proves key tips for choosing the best management tools of physical and virtual assets.
September 09, 2009 - Lakeview Medical Center needed to optimize their IT environment to combat data center infrastructure challenges. CDW helped them put VMware to work consolidating their servers and providing a more efficient environment. Read this quick case study to learn how they reduced backup times, improved response times, and reduced cost of ownership.
April 24, 2013 - This expert e-guide features a discussion among SearchServerVirtualization's Advisory Board about emerging virtualization trends, buzzwords, and benchmarks in 2013.
November 04, 2010 - Server virtualization can address issues involving logistics and finances and also transform testing and development environments while radically changing business continuity and disaster recovery practices. Read this white paper to learn more about what server virtualization can do for you.
November 30, 2011 - Understanding the costs and trends associated with server virtualization is very important, as well as understanding the role of virtual platforms for your business.
December 07, 2009 - This presentation transcript reviews how server virtualization plays a role within data center upgrades and refreshes, gives reasons for virtualizing your servers, and explains the benefits you can gain out of server virtualization.
January 01, 2004 - Symmetra Power Array was designed to fit all these customer expectations. It the world's first redundant, scalable, user-serviceable, and manageable power protection solution.
May 10, 2013 - Discover how Server-Gated Cryptography (SGC)-enabled SSL certificates are crucial to protecting your organization and your end-users in the threat-filled vastness of cyberspace.
April 11, 2011 - This Interactive Data Center section outlines the various components that companies should consider when selecting a server, including processors, memory, and more.
October 01, 2009 - Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing.
December 30, 2011 - Access this whitepaper to learn how instead of just treading water with IT services to utilize IT services can make applications, infrastructure, and information fuel key business processes.
June 15, 2009 - The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
February 25, 2009 - Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
September 01, 2008 - This white paper details the best practices essential for effective value chain analysis during an enterprise level SOA initiative.
March 05, 2008 - Customers who regularly purchase goods or services from you will eventually run into a proble, while you may be tempted to assume that they'll overlook one faulty product, you shouldn't take it lightly.
August 01, 2008 - This paper explains an evolutionary approach to Service Level Management (SLM) that enables organizations at any stage of IT development to successfully implement SLM and begin contributing more to the business bottom line.
October 01, 2008 - This white paper presents the Microsoft Corporation vision for service orientation and service-oriented architecture in enterprise computing.
December 31, 2009 - This comprehensive e-book serves as an introduction to service-oriented architecture (SOA) and explores best practices, challenges, and lessons learned about SOA implementation from market-leading companies across all business sectors.
January 21, 2011 - A dark secret of investing in technology is the substantial cost of not doing the technical support well. You may increase productivity and profits simply by adopting a new strategy for network maintenance and troubleshooting. Read on to learn how three small businesses get technical support that brings them peace of mind at an affordable price.
October 12, 2009 - Read this paper to learn how Service Portfolio Management can be implemented to achieve and show evidence of improved business satisfaction, reduced waste, reduced cost, and enhanced service quality. IT can better select strategic investments and maximize business value.
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