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Creating an Effective Security Operations Function by  RSA, The Security Division of EMC

October 01, 2008 - Read this white paper to understand all the activities and roles in a security operations function - your first step in making those operations more effective and efficient.


Creating an effective ‘big data’ analytics program by  Hewlett-Packard Company

January 25, 2013 - You know you need a real-time business intelligence (BI) and analytics strategy, but the proliferation of business data has made real-time intelligence projects too complicated. Read this e-guide to learn the first 5 steps to crafting a big data analytics program and uncover possible challenges you could face and tips on how to avoid them.


Creating an Enterprise App Store by  Flexera Software

July 31, 2013 - Enterprise app stores enable businesses to allow employees access to the same workplace apps on their personal devices. But what does it take to create a successful app store? Find out in this helpful resource that outlines seven criteria for an app store technology.


Creating an Enterprise-Wide Cloud Strategy by  NetApp

July 30, 2012 - This short white paper explores the best ways of determining and prioritizing which workloads are best suited for migration to the cloud. Read now to learn more.


Creating An Integrated BI And Data Warehousing Architecture For Effective Management Of Analytical Workloads by  Teradata

October 18, 2012 - Traditional business intelligence (BI) tools no longer cut it in the era of big data analytics as workloads and data requests continue to grow in complexity. Attend this exclusive webcast to learn the benefits of leveraging an integrated BI and data warehouse architecture to meet the increasingly-complex demands of the modern enterprise.


Creating an Online Parts Catalog to Increase Part Sales and Improve Aftermarket Customer Satisfaction by  Enigma, Inc.

March 01, 2008 - This white paper documents the experiences of three companies that have implemented Enigma's electronic parts catalogs.


Creating and Enforcing Email Security Policies by  SearchSecurity.com

December 02, 2013 - This expert guide examines effective methods of instituting and enforcing email security policies, such as putting the rules in writing and creating penalties for policy violation.


Creating and Managing value with IBM Tivoli Service Management center for System z by  IBM

April 30, 2008 - Read this paper to learn about a service management solution that's optimized for IBM's System z, but compatible with other distributed systems, that provides the end-to-end visibility, control and automation for optimum business service delivery and IT infrastructure management.


Creating and Managing Value with IBM Tivoli Service Management Center for System z by  IBM

October 27, 2008 - Read this white paper to learn how IBM Tivoli Service Management Center for System z can help you reduce the overall cost of IT by transforming your data centre from a reactive, resource focus to a business-driven, proactive service.


Creating and managing value-driven product portfolios by  IBM

June 23, 2009 - The product portfolio decisions you make today will determine whether your company is relevant tomorrow. To increase the chances of marketing a successful product, organizations must deliver products and services to the consumers they value the most, and they must provide those deliverables when their consumers want them. Read on to learn more.


Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects by  IBM

April 01, 2009 - The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.


Creating and Testing Your IT Recovery Plan by  QuorumLabs

October 04, 2011 - Regular tests of your IT disaster recovery plan can mean the difference between a temporary inconvenience or going out of business. Read this white paper to learn how to create and implement a successful DR plan to ensure your business is prepared.


Creating Dynamic Business Networks: Removing IT Silos to Create Smarter Computing by  IBM

April 10, 2013 - The cloud is no longer a concept of the future and forward-think companies are utilizing this new approach to IT to add value to their business. Inside this white paper, review an outline of the basic components, key requirements and benefits of the cloud along with advice on the first steps to get you started today.


Creating Network-Aware Service Management by  Microsoft

January 01, 2008 - The integration of EMC® Smarts® and Microsoft® System Center Operations Manager 2007 delivers the capabilities IT departments need to enable network-aware service management.


Creating Order from Chaos in Data Centers and Server Rooms by  APC by Schneider Electric

February 03, 2009 - Data center professionals can rid themselves of messy racks, sub-standard under floor air distribution, and cable sprawl with a minimum of heartache and expense. This paper outlines several innovative approaches for dealing with the symptoms of chaos and for eliminating the root causes of disorder.


Creating Order from Chaos in Data Centers and Server Rooms by  APC by Schneider Electric

May 01, 2012 - Access this white paper to discover innovative approaches to eliminating chaos in your data center or server room. From quick fixes to long term solutions, this resource has it all.


Creating Order from Chaos in Data Centers and Server Rooms by  Schneider Electric

October 14, 2011 - This white paper details effective methods for eliminating data center clutter to ease management.


Creating ROI with Web Experience Management by  OpenText

September 11, 2013 - In this E-Guide, learn tips on creating ROI with web experience management.


Creating Sales Opportunities with Lead Scoring by  Genius.com

October 07, 2009 - Lead scoring is often touted as the new secret sauce that transforms marketing from art to science. This guide will walk you through the process step-by-step, ensuring you have just what you need to drive continuous lead engagement, satisfy the needs of your salespeople, and play a key role in the generation of revenues.


Creating SANLess Microsoft SQL Server Failover Cluster Instances with SIOS DataKeeper Cluster Edition and Fusion-io by  SIOS Technology Corp

December 31, 2013 - Deploying a failover cluster instance (FCI) architecture for your SQL Server database requires expensive shared storage for data files and backups. This resource introduces an alternative to storage area networks (SANs) that provides the availability benefit of an FCI – without the high price tag.


Creating Secure, Sharepoint-Based External Collaboration Portals by  IntraLinks, Inc

April 21, 2014 - Consult the following white paper to explore where CIOs are going for easy-to-implement, low-cost solutions that are allowing them to securely externalize SharePoint content. Learn about the benefits of SharePoint externalization as well as various pain points to be aware of, possible hybrid solutions, and much more.


Creating Sound Infrastructure Foundation for SOA and Integration by  IBM

April 04, 2014 - What are successful companies doing to tackle the modern integration landscape? Find out in this expert e-guide that features two discussions with principal enterprise architect at freight logistics company Conway Inc. Maja Tibbling.


Creating Stickiness in the Insurance Industry by  Thunderhead

January 01, 2011 - With the economy being shaky, the insurance industry has a problem. Customers are increasingly shopping around and making complex demands. Learn how to achieve loyalty in a shaky industry.


Creating the Green Data Center by  ADC Telecommunications Inc.

April 01, 2008 - ADC supports green data centers by designing and manufacturing solutions for passive airflow improvement that reduce cooling and power requirements.


Creating the hybrid organisation: Making public and private sector organisations relevant in the new economy by  ComputerWeekly.com

June 15, 2010 - This paper aims to explore the role and relevance of organisations in a future defined by economic uncertainty, changing workforce demographics, globalisation and rapid developments in social and business technologies.


Creating the Ideal SMB SAN with StarWind and vSphere by  StarWind Software Inc.

February 22, 2012 - Check out this white paper for best practices regarding shared storage/SAN management in today's virtual environments. Discover what virtualization features demand shared storage, learn what tools and knowledge you'll need to keep your storage running smoothly and discover how to unlock the full array of benefits promised by virtualization.


Creating the right foundation for effective enterprise BI by  IBM

December 31, 2012 - Business intelligence (BI) and analytics are helping companies improve agility and make more informed, data-driven decisions. But while BI and analytics is a priority for most organizations, not everyone knows where to begin. Choosing the right platform and architecture is key to a successful analytics strategy.


Creating the Ultimate Security Platform by  IBM

June 28, 2013 - This whitepaper outlines the latest nature of attacks and vulnerabilities in the security landscape and details the capabilities and solutions that must be leveraged to maintain secure operations.


Creating Your Own Virtual Machine Backup Strategy by  Veeam Software

March 09, 2011 - This e-guide from SearchDataBackup.com is intended to help you devise the best VM backup strategy for your business. Discover the pros and cons of different methods including traditional backups, backup scripts, VMware consolidated backup, third-party VI3-specific backup products and more.


Creative Shorts: The business value of Release Management by  SERENA Software, Inc.

June 30, 2011 - Organizations don't make any money from their applications until they are successfully running in production, making effective release management critical to success. Read this white paper to learn more about the demand for better release management and find guidance strategies for processes, tooling and  business engagement.


Credit Agricole of Morocco Banks on IBM XIV and ProtecTIER by  IBM

August 05, 2011 - Watch this brief webcast to see how Group Credit Agricole of Moroccodeployed IBM XIV and halved response times, cut 6-hour batch runs down to 3.25 hours, and reduced administration.


Credit Issuers: Stop Application Fraud At The Source With Device Reputation by  iovation, Inc.

June 09, 2009 - Read this white paper to learn about new and innovative techniques and solutions can be used to combat fraud, and how you can realize a true return on investment by reducing losses from fraud exposure and increasing operational efficiency within your fraud prevention process.


Credit Suisse achieves more agile business planning by  IBM

July 09, 2013 - Find out how leading global investment bank, Credit Suisse, found a way to adapt to organizational change. Consult this resource to learn how planning models can be updated to reflect organizational changes within minutes rather than days.


Credit Union of Colorado Customer Testimonial by  CommVault Systems, Inc.

February 14, 2014 - Access this webcast to find out which management solution the Credit Union of Colorado selected to achieve true information management strategy and ensure recoverability and compliance.


Cricket Communications Turns to Splunk for Assuring Automated Service Management by  Splunk

February 09, 2012 - Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system.


Crisis Management by  SunGard Availability Services

August 18, 2010 - This document is not designed as a substitute for a comprehensive Disaster Recovery Plan; nor does it contain recovery procedures specific to your organization. This material suggests high-level issues that you should consider if you are in response mode. SunGard Availability Services is providing this as a public service.


Criteria for Meaningful Use of EHR: Understanding the Fundamentals by  Hewlett-Packard Company

December 14, 2010 - Check out this e-guide for a chart that outlines the proposed criteria for Stage 1 of demonstrating meaningful use of EHR. Eligible hospitals and doctors who want to qualify for payment incentives through the health IT provisions of the ARRA must meet these criteria.


Critical Backup and Compliance Requirements by  APTARE

June 28, 2013 - This short white paper explores a data protection solution that provides end-to-end visibility to ensure sustainable compliance.


Critical Capabilities for Mobile Device Management by  Citrix

February 27, 2014 - This informative resource takes an in-depth look at the top mobile device management (MDM) technologies and examines the effectiveness of their critical capabilities. Read on to find out which MDM solution would fit best into your environment.


Critical Capabilities for Mobile Device Management by  Citrix

November 11, 2013 - This crucial paper takes an in-depth look at MDM solutions and what critical capabilities they need to be able to satisfy, analyzing the top technologies on the market so you can find out which is right for you.


Critical Capabilities for SIEM by  IBM

May 07, 2013 - In this Gartner report, unveil a vendor comparison of the top 13 security information and event management (SIEM) offerings in the market today, and learn which capabilities are drawing businesses' attention.


Critical Communications for Business Continuity: How to Ensure Employees, Partners & Customers Stay Connected by  Polycom, Inc.

October 18, 2011 - This paper examines why companies should develop and implement an on-demand conferencing and collaboration plan that supports business continuity for both the enterprise and its customers.


Critical Datastore Considerations for Migrating Virtual Desktops by  VMware, Inc.

January 28, 2013 - When your VMware View administrator has to migrate your existing virtual desktops to a new datastore, you want to be ready for any potential problem. This expert e-guide provides key considerations for ensuring a successful migration, especially if you have snapshots.


Critical Need For Edge Data Protection by  CommVault Systems, Inc.

January 31, 2012 - This white paper highlights the challenges involved with protecting edge data. It also highlights a solution that is lightweight, easy-to-use, scalable and comprehensive.


Critical Power Automatic Transfer Systems – Design and Application by  Schneider Electric

November 15, 2011 - This resource outlines the design considerations for automatic transfer in the mission-critical power environment. Access recommendations as to how these considerations can be implemented into an automatic transfer system.


Critical Success Factors Deploying Pervasive BI by  Informatica

September 01, 2008 - The goal of pervasive BI applications is to take the data that produced the back office ROI of more than 400% and deliver it to front-line employees in a form appropriate to their job functions-with similar results.


Critical Success Factors Deploying Pervasive BI by  MicroStrategy Incorporated

June 01, 2008 - Pervasive BI is the ability to deliver integrated right-time DW information to all users - it also provides an enterprise with the necessary visibility, insight, and facts to make smarter decisions in all processes at all times.


Critical Success Factors for Business Intelligence by  Information Builders Inc.

November 01, 2006 - Join moderator Gary Beach, publisher of CIO Magazine, and Michael Corcoran, Information Builders CCO, for an informative panel discussion on operational business intelligence (BI) and the keys to a successful deployment. They'll speak with technology experts from Pershing LLC and Holland America Lines about their BI projects.


Critical Technologies for Compliance & Risk Management for Medical Device Companies by  Siperian, Inc.

February 20, 2009 - Building the foundation for a sound master data management program is critical to the success of any compliance effort. The ten requirements in this paper will enable you to identify a suitable technology platform - a prerequisite when managing your organization's master data assets & critical to establishing a consistent master data foundation.


Critical Technologies for Compliance and Risk Management by  Siperian, Inc.

February 20, 2009 - Due to the financial meltdown in the mortgage-backed securities industry, new compliance requirements will be implemented. Read this paper to find out how organizations can ensure compliance with stricter regulations and manage risk appropriately so the business does not slip into non-compliance resulting in negative publicity or punitive fines.


Critical Technologies for Compliance and Risk Management by  Siperian, Inc.

September 16, 2009 - Smart decision-makers are seeking technology investments -- such as Master Data Management -- to help establish good governance models that will help with regulatory compliance and lower their operational risk.


CRM Analytics 101: Harnessing Customer Data for Smarter Business Decisions by  SearchCRM

September 17, 2013 - CRM analytics involves drilling into customer data to make smarter business decisions and to offer customers more personalized service. In this expert e-guide, uncover an overview of analytics and what an organization can gain from it, steps for making the business case, the solution landscape, tips for choosing the right platform, and more.


CRM Analytics: Making the Most of Salesforce data to increase sales efficiency by  SearchCRM

April 02, 2013 - View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now.


CRM and Small Business: Smaller, Faster, Better by  SugarCRM Inc.

August 31, 2011 - The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.


CRM Buyer’s Guide – 2011 Edition by  SearchCRM

June 02, 2011 - Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.


CRM for the Professional on the Go by  BlackBerry

December 25, 2006 - Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.


CRM guide: How social is changing the strategy by  IBM

February 24, 2014 - Rapid changes in social computing, mobile and customer analytics are driving shifts in CRM strategies. This e-guide examines how businesses can prepare for the evolving CRM market and address changing customer experience needs. Discover the latest predictions for CRM trends according to analysts from Gartner Inc.


CRM in Financial Services: Best practices, trends and strategy for the new economy by  Pivotal CRM, a CDC Software solution

November 23, 2010 - Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more.


CRM Initiatives for Improved Customer Experience by  Limelight Networks, Inc.

January 28, 2013 - Usually when deciding between CRM platforms businesses focused on the deployment method: cloud vs. on-premise. However, as bolstering the customer experience grows in importance, savvy companies are focusing their attention of the features the platform has to offer. Read on to learn which features should be considered in your buying decision.


CRM Solutions For The Finance And Insurance Industries by  SAP America, Inc.

February 14, 2011 - Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.


CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by  SugarCRM Inc.

July 15, 2011 - The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.


CRM without Compromise: A Strategy for Profitable Growth by  SAP America, Inc.

April 01, 2007 - Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value – where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability.


CRM Your Salespeople Will Love by  Oracle Corporation

September 01, 2007 - Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.


CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by  Pivotal CRM, a CDC Software solution

February 20, 2009 - This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.


CRO Survey: Risk, Regulation and Return by  IBM Line of Business

June 01, 2008 - To better understand the perspectives and concerns of today's CROs, the IBM Institute for Business Value interviewed banking risk management executives in depth and cosponsored a wider, cross-industry survey conducted by the Economist Intelligence Unit.


Cross enterprise APM demo by  CA Technologies.

July 18, 2011 - This webcast points out common bottlenecks that delay the resolution of application performance issues on your mainframe. Learn why it is essential that you integrate your mainframe with the other distributed systems you rely on.


Cross-Channel Commerce: A Consumer Research Study by  Oracle Corporation

April 25, 2011 - The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.


Crossing the DevOps chasm by  CA Technologies

May 17, 2013 - Every company wants to deliver apps faster and more cost efficiently, but development and operations remain separated by the challenging release step. Check out this white paper to learn how you can bridge the gaps in your delivery lifecycle in order to speed deployment times by adopting service virtualization, release automation, and more.


Crowbar Operations Platform by  Dell, Inc. and Intel®

January 16, 2013 - This whitepaper offers an automation solution that will help you speed deployment and ease management of the cloud.


Crucial Considerations For Cloud Licensing by  CDW Corporation

March 06, 2014 - This expert e-guide from SearchCloudComputing.com offers a primer on cloud licensing. Read on to learn about your options for cloud license management, five licensing factors to consider when planning a cloud migration, and more.


Cruise Industry Leader Carnival Australia Improves IT Productivity and Reduces IT Costs by Optimizing Satellite WAN with Silver Peak by  Silver Peak

October 31, 2011 - This case study demonstrates how Carnival Australia was able to achieve necessary improvements using Silver Peak’s data center class WAN optimization appliances to optimize satellite connections and address the network-induced latency, bandwidth limitations, and packet-loss issues on the WAN.


Cruise the Self-Service BI Highway by  SearchSQLServer.com

April 25, 2014 - New developments indicate Microsoft SQL Server BI trending toward a focus on self-service software, end user capabilities and better, data-driven decisions.


Crypto Complete Case Study: Field-Level Encryption Helps Retail Chain Achieve PCI Compliance by  Linoma Software

July 01, 2008 - In this case study, Love's Travel Stops and Country Stores, a retail chain, used Crypto Complete in an effort to meet PCI standards. Love's found that Crypto Complete encrypted credit card numbers in a way that satisfies PCI compliance auditors.


Crystal Reports Server: A Functional Overview by  SAP AG

February 24, 2010 - Crystal Reports Server software offers small businesses and mid size companies a proven reporting and dashboard solution on a single server. It addresses the complete reporting process – from data access and report and dashboard design to report management and delivery, including content integration with portals and enterprise applications.


Crystal Reports Server: Manage, Share and Deliver Critical Business Information by  SAP AG

February 24, 2010 - Small organizations are tasked with enabling better decision making among their staff, customers, and suppliers. They require a reliable solution to help them manage, share, and deliver critical information in a secure and timely manner. Crystal Reports® Server software provides the right functionality and pricing level to meet these requirements.


crystalreports.com for Salesforce.com: Exception and Sales Reporting by  Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.


crystalreports.com: Web-Based Reporting & Information Sharing by  Business Objects

crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.


CSC CloudMail for VMware Zimbra by  CSC

January 26, 2012 - Moving your messaging application to the cloud can help you lower TCO and increase integration by eliminating the need to maintain an in-house email system. Learn how you can enjoy a full suite of email, calendaring, sharing and document management abilities on any desktop or operating system with a cloud-based platform.


CSC Germany Expands Digital Faxing via Open Text Fax Server Integrated with Lotus Notes and SAP by  OpenText

October 25, 2010 - This case study discusses how CSC used Open Text Fax Server, Fax Server Connector for Lotus Notes, and Fax Server Connector for SAP to resolve their long standing fax problems.  Read on to learn all the benefits they experienced from Open Text and learn how you can experience the same benefits.


CSC Partners With VCE To Jump-Start Cloud Business With Vblock™ Infrastructure Platforms by  CSC

January 01, 2011 - Discover how CSC leverages Vblock Infrastructure Platforms to deliver a complete, open and highly scalable infrastructure to clients in just 10 weeks. By partnering with VCE, CSC is able to focus on meeting each customer's needs while ensuring that the cloud infrastructure can deliver the high performance to support demanding applications.


CSC partners with VCE to jump-start cloud business with Vblock™ Infrastructure Systems by  VCE

December 30, 2011 - This case study explores the solution one of your peers implemented to meet the growing needs of their client base, ensure availability, performance, and security, and increase their competitive advantage in the cloud services market.


CSS Boosts Worker Productivity, Slashes Costs by Running Lotus Notes and Domino On Red Hat Enterprise Linux by  Red Hat and JBoss

May 15, 2009 - Learn how leading provider of global technology operations management services, Cybernet-SlashSupport (CSS), migrated to Red Hat Enterprise Linux® from Microsoft Windows and dramatically improved application performance and improved productivity while freeing up IT resources.


Current Storage Trends: SSD & Virtual NAS by  Avere Systems

February 06, 2012 - Check out this E-Guide to learn about emerging storage solutions like solid state (SSD), virtualization-optimized storage and automated tiering. You'll also learn about the latest trends in enterprise storage today, discover the ins and outs of virtual NAS and learn four ways to virtualize file access. Read on to learn more.


Curtail the rising cost of disaster recovery by  SunGard Availability Services

January 18, 2012 - Recovery in the cloud is offering businsses a cost-effective alternative to traditional disaster recovery options. Learn more about outsourcing disaster recovery to cloud, including what questions to consider.


Customer Analytics for Dummies by  IBM

August 29, 2013 - Customer analytics can help you distinguish your business from the competition. With the power of predictive analytics, capturing and aligning disparate data, you can put the power of your data into action. View this resource to get more information on the concepts for getting started with customer analytics.


Customer analytics pay off: Driving top-line growth by bringing science to the art of marketing by  IBM

April 07, 2014 - The following white paper explores what it takes to make and deploy an effective customer analytics strategy. Uncover the 4 stages of organizations capabilities required for customer analytics as well as the corresponding strategies for each quadrant. Read on to learn more.


Customer Care in a Social World: Are We There Yet? by  Oracle Corporation

March 01, 2012 - This paper explores and explains why the contact center is a key strategic focal point for customer engagement via social channels.


Customer Case Study: Citrix XenDesktop Transformation at Centene Corporation by  Citrix

February 01, 2011 - The Centene Corporation is a nationwide provider of healthcare services to governmental healthcare plans, healthcare consumers, providers, and other organizations. In this white paper, learn about Centene Corporation's desktop transformation journey using Citrix technologies. Read more about the three core steps to desktop transformation.


Customer Case Study: Junta de Castilla y León Regional Government by  IBM

July 07, 2011 - The regional government of Castilla y León, one of Spain’s 17 autonomous regions, administers a broad range of social programs through its Social Services agency. More than 50,000 people benefit from the agency’s social assistance programs for the disabled and elderly, and for child protection.


Customer Cloud Adoption: From Development to the Data Center by  Dell, Inc.

June 04, 2013 - This exclusive whitepaper details the maturation of the cloud and how it is impacting the drivers, concerns and expectations of cloud customers and what the future of cloud infrastructure looks like.


Customer Communication Management by  Pitney Bowes Business Insight

July 06, 2010 - CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.


Customer data analytics best practices from top performers by  IBM

September 30, 2011 - In this expert e-guide, gain insight into some of the best practices from the top performer's.



February 27, 2008 - Customer Data Integration technologies can help to create a single, informative, accurate and timely view of the customer across the enterprise which can be used intelligently to achieve the banks objectives.


Customer Data Security: PCI and Beyond - Benchmark Study 2008 by  Apani

March 01, 2008 - This 2008 Customer Data Security Study reveals how quickly and how well retailers are responding to the PCI mandate and what measures retailers are taking now to minimize the risks associated with the capture, retention, and use of customer-specific data.


Customer experience consistency key to successful CRM by  TechTarget

April 18, 2014 - Customer service plays an integral role in business continuity, but in order to provide optimal customer satisfaction you need to access customer information and that takes integration, and a solid security plan. Take this brief survey and gain access to this guide showcasing a new realm of customer service that reaches far beyond the call center.


Customer Experience Exchange E-Zine Issue 2 by  SearchCRM

January 31, 2012 - This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.


Customer Experience Exchange E-Zine: Bridging the Customer Experience Chasm by  Tealeaf

November 29, 2011 - With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here.


Customer Experience Exchange E-Zine: Issue 3 by  SearchCRM

March 20, 2012 - In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.


Customer Experience Exchange E-Zine: Taking a swing at social CRM by  SearchCRM

May 16, 2012 - This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.


Customer Experience Exchange, Issue 7 by  SearchCRM

November 13, 2012 - This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more.


Customer Experience for Commerce: Oracle Commerce Solutions by  DocuSign, Inc.

December 12, 2012 - This exclusive resource explores the factors influencing the changing commerce landscape, including the impact mobility and social networking are having on the customer experience, and outlines technology tools from Oracle designed to help you optimize your customer experience management strategies.


Customer Experience Management in the New Era of Mobility by  IBM

August 24, 2012 - View this white paper to learn more about how your business can obtain higher revenues, lower costs and higher customer satisfaction. Mobility provides businesses with the opportunity to provide customers with unique value. It gives customers a channel to interact with their preferred companies.


Customer Experience Management: Digital tools to create a compelling brand experience by  OpenText

May 31, 2013 - In this resource, discover what it takes to provide consistent customer experiences across multiple channels in order to increase brand loyalty, grow profit margins, and reduce costs. Also, learn how web content management (WCM) tools give you the ability to create these experiences.


Customer experience success in the age of mobile by  Hewlett-Packard Limited

February 10, 2014 - This brief on-demand video introduces a digital customer experience partner ecosystem that gives you the power to meet the demands of an increasingly connected, mobile consumer base.


Customer Experience: Essential Requirements for Company Profitability and Competitive Success by  Genesys

March 14, 2014 - Companies across all industries are feeling pressure to improve the customer experience while reducing costs at the same time. However, most are not prepared to cost-effectively provide great, real-time. multi-channel customer experiences, due to outdated technology and processes.


DaimlerChrysler: A Case Study in Enterprise Data Quality by  Pitney Bowes Group 1 Software

May 01, 2008 - Group 1 Software presents a case study in enterprise data quality success featuring the DaimlerChrysler Corporation, a leader in the automotive manufacturing industry.


Customer Perspectives on the Benefits of a Collaborative Process to Deliver Software Quality by  IBM

September 11, 2009 - This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank.


Customer Relationship Management by  Infor

November 01, 2006 - Infor CRM solutions are accessible anywhere, anytime on a variety of devices with Web-based technology and access through a password-protected portal.


Customer Relationship Management - Integration for a Customer Centric View by  Sage (UK) Limited

August 01, 2008 - This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.


Customer Satisfaction with Application Delivery Controller Vendors by  Citrix

March 01, 2010 - Enterprise Management Associates Report: "Customer Satisfaction with Application Delivery Controller Vendors" - shows how Citrix NetScaler beats F5 and Cisco in customer satisfaction. Discover why Citrix is superior in 16 out of 21 categories and tops the competition in Presales, Tech Support, Product, Technology, and Overall Business Value.


Customer Satisfaction with Email Archiving Systems by  Sunbelt Software

January 29, 2010 - Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. This white paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings, to help decision makers in the evaluation process.


Customer Satisfaction with Email Archiving Systems by  Sunbelt Software

August 06, 2008 - Osterman Research surveyed organizations about a variety of email archiving systems to understand overall satisfaction of their current archiving system. The goal is to help decision makers in their archiving evaluation process.


Customer Service as a Competitive Advantage: IBM Enterprise Content Management Solutions in Insurance by  IBM

March 01, 2008 - This paper explains how to excel at customer service using the best tools for the task.


Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management by  KANA

June 22, 2012 - Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.


Customer Spotlight - Learn How SSO and Authentication Helped Mackenzie Health Strike a Balance between Access and Security by  Imprivata

February 28, 2014 - This case study feature Mackenzie Health's experience transitioning to an automated access management system with single sign-on (SSO) capabilities to ensure security, improve workflows, and reduce helpdesk calls and costs.


Customer Spotlight: The Journey to Fast EMR Access via VMware View “Follow me” Desktops and Walk-Away Security by  Imprivata

January 27, 2011 - Learn about Memorial Healthcare’s latest approach to ensure that its clinicians have fast and secure access to critical patient information. You will learn about secure “follow me” desktops to provide doctors and nurses with patient information at their fingertips - from any workstation or personal device.


Customer Stories: Plenty of Fish by  PEER 1

January 10, 2008 - The site has continued growing astronomically ever since and is now the No. 1 free online dating site in the world, averaging 8 million unique visitors per month.


Customer Success Story: Charlotte County Public Schools Optimize WAN Performance with Blue Coat by  BlueCoat

July 09, 2009 - Watch this webcast to learn about the challenges and successes of Chris Bress, Director of Learning Through Technology for a public school system in Florida, which serves 17,000 students.


Customer Success Story: ECSEC - ‘Hell’s Kitchen’ Contractor Goes to Heaven with Symantec by  Symantec Corporation

July 15, 2010 - By partnering with Symantec and Vitality Consulting Services, ECSEC implemented an integrated Symantec data protection and messaging security solution giving ECSEC the confidence that its network is now operating correctly, confidence that data is now properly secured and backed up. Download this Customer Reference to read the whole story.


Customer Success Story: Sony Online Replaces Oracle with EnterpriseDB by  EnterpriseDB Corporation

April 29, 2009 - Read this customer success story to discover why Sony Online Entertainment replaced it's existing Oracle database solution with EnterpriseDB's Postgres Plus® Advanced Server, providing enhanced performance, scalability, and cost savings.


Customer Testimony: Effective Infrastructure Monitoring and Management by  CA Technologies.

October 31, 2013 - This white paper highlights infrastructure monitoring and management solutions and provides validation of these solutions based on actual customer experiences.


Customer Value Enhancement: Linking Strategy & Operations for Better Loyalty and Margins by  SAP America, Inc.

September 02, 2010 - CVE is a predictive, adaptive approach to linking front and back office functions through the prism of advanced business intelligence and analytics. Read this paper to learn how to link strategy and operations with CVE for better customer loyalty and margins.


Customer Video - TCCT improves performance 20% on SAP with XIV by  IBM

January 30, 2012 - This short clip reveals the use of IBMs XIV storage system and how it cost effectively provides robust SAP services to customers at blazing speeds.


Customer Video: AAA NCNU by  Workday

October 17, 2013 - Watch this concise webcast now to discover the single tool which integrates HR's and the financial department's information, so you can have transparent, real-time access to your data.


Customer Video: Life Time Fitness by  Workday

June 01, 2012 - Watch this brief webcast to discover which ERP solution a fitness organization implemented to integrate their financial and HR data into a single tool, so they could provide the best customer service possible.


Customer Video: TripAdvisor CEO by  Workday

December 07, 2012 - Watch this concise webcast to discover how an integrated platform across HR and financials, among many other processes enable the largest travel website organization to provide top-notch service for their customers.


Customer Video: TripAdvisor CFO by  Workday

December 14, 2012 - Watch this concise webcast to discover how a single tool integrates HR and financial data to enable the largest travel website organization to provide top-notch service for their customers.


Customer Viewpoint: GreenButton Puts the Cloud within Easy Reach by Partnering with Dell and Vmware by  Dell, Inc. and Intel®

June 07, 2013 - This resource discusses a cloud provider that will help you meet your unique computing needs and ensure your applications are cloud ready within weeks.


Customer-Driven Innovations in Mailbox Management, Compliant Retention and Litigation Readiness by  ZANTAZ

January 01, 2008 - Powered by ZANTAZ EAS and Digital Safe Technologies, First Archive provides a modular approach to solving your archiving and retention problems with modules for Microsoft Exchange, Lotus Domino, compliant supervision and discovery.


Customers Achieve Extreme Performance at Lowest Cost with Oracle Exadata Database Machine by  Oracle Corporation

December 31, 2011 - This white paper contains a sampling of real business results that organizations in a variety of industries worldwide have achieved by implementing Oracle Exadata. Read now to learn more.


Customers Achieve Extreme Performance at Lowest Cost with Oracle Exadata Database Machine by  Oracle Corporation UK Ltd

May 31, 2011 - In the days of big data, organizations are seeking larger databases that can offer faster response time to increasingly complex queries. Access this reference booklet for a sampling of case studies focusing on the real business results that organizations in a variety of industries worldwide have achieved by implementing Oracle Exadata.


Customers Discuss Oracle Database Security by  Oracle Corporation

May 24, 2012 - <p>Oracle customers, TransUnion, CMC Markets, Diamond Resorts International and National Marrow Donor Program, discuss defense-in-depth database security with data encryption, privileged user access control, data masking, and consolidated auditing and reporting.</p>


Customers Re-architect Data Protection Processes with Data Deduplication: Symantec Backup Exec and Data Domain (Presentation Transcript) by  EMC Backup and Recovery Solutions

March 20, 2009 - Knowledge of data protection and backup planning procedures can make selecting an appropriate data protection strategy less complicated. This presentation transcript details re-architecting your data protection processes with data deduplication; Additionally, it highlights a solution that provides superior protection and substantial paybacks.


Customers Standardize on Oracle Database 11g (Reference Booklet) by  Oracle Corporation

December 20, 2010 - This customer reference booklet contains a sampling of real business results that organizations around the world, in a variety of industries, have achieved by upgrading and standardizing on Oracle Database 11g.  We hope you find these success stories helpful in learning how Oracle can help you achieve your business and IT objectives.


Customers, Not Cars, Now Drive Auto Importer’s Strategy by  SAP America, Inc.

July 25, 2011 - This case study spotlights Colmobil Corp., one of Israel's leading importer and distributor of cars, trucks and buses, and their experience reorganizing their business around customers instead of vehicles. Inside, discover the tools they used to help them with this transformation, as well as the impressive results.


Customize Your IT Footprint with JBoss Fuse by  Red Hat

June 11, 2013 - This informative white paper examines an integration solution that can be deployed and managed easily in any configuration so you can have a different configuration at each endpoint across your infrastructure, whether it's on premise, in the cloud or in a hybrid solution.


Cut Coding for Faster Service Desk Deployments by  Nimsoft, Inc.

January 04, 2012 - Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.


Cut Costs and Drive Efficiency of Virtual Teams by  Citrix Online Go To Meeting

January 06, 2009 - Examining results from a recently commissioned a survey of 2,318 respondents, this brief looks at the benefits of using audio conferencing combined Web conferencing to optimize team communication.


Cut costs and time by outsourcing records management by  Iron Mountain

March 06, 2012 - Access this resource to learn how outsourcing your records management can help protect against costly breaches while reducing costs through fewer infrastructure needs, increased productivity, improved regulatory compliance, and more.


Cut Government Spending Intelligently by  SAP America, Inc.

June 29, 2012 - This paper outlines how public sector organizations can boost performance, reduce fraud and do more with less with the latest budget and cost analysis software. Read on to learn how leading government agencies are capitalizing on the latest SAP public sector solutions to streamline operations and improve accountability and transparency.

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