June 01, 2008 - This webcast details the best practices for implementing effective SOA and BPM. Learn how to compose and orchestrate SOA-ready business processes.
May 01, 2008 - This paper outlines the primary steps to building successful eCommerce architectures which include understanding the business drivers and IT challenges, creating a demand model and translating and incorporating both into the eCommerce architecture.
Archive Attender is a solution designed to move or copy messages from mailboxes, PST files and public folders. Administrators search indexed archives and view reports for storage and compliance. No SQL database or proprietary hardware required. Offers flexible archiving architecture. Free Trial available.
May 16, 2008 - This expert Videocast provides an insightful Q&A session with storage expert W. Curtis Preston. View this presentation to hear Curtis explain what archives are, how they differ from backups and the intricacies of data encryption.
May 01, 2008 - This webcast provides an overview of a variety of archiving strategies and reviews best practices and policies targeted specifically at Lotus Notes Domino environments.
May 01, 2008 - The four chapters in this guide list the buying points and product specifications for archiving tools in the areas of content addressed storage (CAS), email archiving, index and search, and policy manager products.
April 01, 2008 - Content-addressed storage (CAS) is a specialized type of archive that provides the inexpensive and high-capacity storage needed to retain data that, although accessed infrequently, still has long-term relevance to the enterprise.
May 01, 2008 - The main goal in evaluating email archiving products is to examine their feature sets and their hardware requirements, then select the product that best addresses the data compliance requirements of your organization.
May 01, 2008 - Indexing creates catalogs of file content based on the metadata applied to content as it is stored and search combs through indexes, comparing criteria against metadata and presenting results to the user.
May 01, 2008 - Policy manager software (policy managers) provides the guidelines that dictate which data to store, where to store it, when to move it and, finally, when to dispose of the data once it’s aged.
June 01, 2008 - This white paper outlines the top forecasting models and methods and the specific forecasting requirements and supply chain scenarios that they are best suited for.
February 01, 2008 - This paper is based on a webcast, Are Network Services Impacting Your Users? It examines the challenges of managing network services, the cost of down time and the business value found in addressing network issues.
February 28, 2008 - One of the most frequently asked questions about the requirements of a KVM over IP system is how much bandwidth does the system use? This document will discuss some of the variables that affect the bandwidth used, and provide measured results f...
February 12, 2008 - The Enterprise Engineer application suite supports the engineering process by providing a single point of control to manage the production and use of project content; including drawings, correspondence, procedures and specifications.
July 01, 2008 - In a Webcast presentation, Noel, Ptak & Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers.
June 01, 2008 - This white paper explores the failure of conventional training methods for developers, and presents 6 elements of a truly effective learning program for your development organization.
July 01, 2008 - This paper highlights the pitfalls of simply looking at virus detection rates and investigates the effect of the rapidly developing IT environment and fast-moving threat landscape on assessment criteria.
March 01, 2008 - In this expert Webcast with Dave Loshin, president of Knowledge Integrity, learn how to assess the value of operational data quality and make data quality an enterprise-wide capability.
June 01, 2008 - The 100% Web-based Asset Managment module can stand alone or integrate with other ProcureIT components to let you manage the entire lifecycle of assets, such as equipment, furniture, facilities, and machinery.
October 01, 2006 - IT Service and Support requires firm control over its assets and services. Fully understanding the location, health and performance of all enterprise assets has a direct impact on the organization’s overall corporate financial performance.
June 01, 2008 - As most of the Domains buyers understands the benefits of having a representative who handles the process of making an offer and are moving to Buydomain’s as it provide a low, one time fee, saves time, money and staff effort.
February 12, 2008 - This webcast will jump straight into our Enterprise Engineer Application suite, provide a quick overview of the product line itself and we really want to hold our focus today on introducing Enterprise Engineer for Asset.
January 08, 2008 - Owner-operators are under pressure to extract greater value from assets while reducing operational and capital expenditure. This paper discusses best practices for assuring the integrity of asset documentation. This means that beyond making asset documentation readily available, you must also guarantee that it is accurate, relevant and compliant.
Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
November 01, 2006 - This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals.
July 01, 2007 - The traditional call center supports four separate channels; web self-service, email, chat and voice. Aberdeen research shows that companies evaluating methods to reduce costs recognized the efficiencies of utilizing a single agent across all of the traditional channels.
February 01, 2008 - Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support your AMI implementation.
March 18, 2008 - This white paper explains what makes spam such an unbearable problem and how spamming tactics are evolving daily to beat anti-spam software
September 01, 2007 - In the space of two months, spammers have switched from image spam to using PDF, Excel and ZIP file attachments. Spammers use these attachments to send images instead of embedding them in the body of the email. This paper explains what makes spam such an unbearable problem and how spamming tactics are evolving daily to beat anti-spam software.
April 21, 2008 - Virtualization is being adopted throughout information technology (IT) environments at an accelerated pace and this overview aims to characterize the risks and provide applicable analysis and recommendations for security.
July 01, 2008 - View this Videocast, featuring disaster recovery expert, Jon William Toigo, to learn how using better data management practices can result in improved disaster recovery.
December 05, 2006 - All companies must go through a formal auditing process to ensure they're meeting various compliance demands. In theory, this exercise will help them understand where their security holes are and how to make appropriate improvements. But how do companies ensure their auditors understand specific IT security issues and requirements? We find out.
June 01, 2008 - This paper focuses on several solutions approaches for addressing this dilemma, focusing primarily on augmenting existing ETL systems with real-time change data capture (CDC) technology.
June 01, 2008 - This white paper reviews the history behind ERP deployments and why today’s business requirements necessitate direct, real time integration between corporate planning applications and the shop floor.
September 01, 2007 - This white paper reviews the history behind ERP deployments, how the needs of an ERP system have evolved and why today’s business requirements necessitate direct, real time integration between corporate planning applications and the shop floor, across manufacturing operations – including production, quality and the supply chain network.
June 01, 2008 - The Pervasive use of electronics records is resulting in a spectrum of new legal rules regarding the retention and production of information - from what is retained, to how and even the way electronics records demonstrate their authenticity.
June 01, 2008 - This research bulletin is designed to educate organizations on Authoria’s solution capabilities and address the significance of this announcement in the talent management systems market.
February 01, 2008 - In this case study, learn how one company automated company expense reporting, saving thousands of dollars a year and accelerating the review and approval process.
June 01, 2008 - A prime example of the benefits of automation is being driven by the proliferation of distributed servers and enterprise applications, this has created an immediate need for the automation of server provisioning.
April 01, 2008 - Customers such as BMC are using automated source code analysis to find and remove critical security vulnerabilities and bugs from their software. Learn how this technology will reduce your costs while improving your software security and reliability.
February 01, 2008 - Learn about an integrated set of user interface commands and defaults that incorporate automatic presentation into a visual analysis system. Explore best practices for graphic design and visual analysis that will enhance the user experience.
April 01, 2008 - The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
May 01, 2008 - SANpulse has developed a technology with specialized resources and processes to deliver a migration service proven to reduce time, risk and cost.
May 01, 2008 - Deploying the Purisma MyData for D&B solution in conjunction with D&B Sales and Marketing Solutions, companies can maximize their D&B investment in a matter of hours with minimal burden on IT resources.
June 01, 2008 - This paper outlines the issues faced by BI operational staff in managing data flows to BI systems in complex environments, and discusses technologies to automate these data flows and dramatically raise the reliability and quality of BI information.
May 01, 2008 - Virtualization is a technique for abstracting the physical characteristics of computing write sources from the way in which other systems’ applications or end users interact with those write sources.
May 01, 2008 - If you have deployed or are planning to deploy virtualization within your IT infrastructure, then this is a must-see event that will show you how IT Process Automation can help overcome critical people and process issues, to ensure virtualization success.
June 01, 2008 - This paper is one of a series outlining the challenges healthcare providers face in information technology (IT), and the best practices for meeting those challenges.
June 01, 2008 - This white paper describes some of the missteps and lessons learned from implementing automated performance management and what companies can do to avoid them.
April 01, 2008 - This report examines a survey from June 2006 that details the state of task automation for desktop and server management. It studies current levels of adoption of task automation for a range of systems management tasks.
January 12, 2008 - Global business requires working with many external business associates, including manufacturers and subcontractors. The new challenge is how to securely provide external associates with access to relevant information on a scalable process.
May 01, 2008 - This white paper discusses the steps necessary for implementing an effective SOA Center of Excellence. Explore how to automate and apply the appropriate levels of SOA governance.
June 01, 2008 - This white paper will examine how to significantly improve your ROI and describe how UC4 Workload Automation Suite enhances and extends the Oracle E-Business Suite.
April 01, 2008 - The most mature IT organizations are those that strive to bring new levels of intelligent automation to their data centers, offloading as many support tasks possible in order to enable their staff to focus on what really matters.
June 01, 2008 - In this case study, read how Seyfer Automotive implemented a new communications system freed up 30 minutes daily for the service manager, resulting in one to two additional daily repair jobs worth US$200 to $US400.
July 01, 2008 - This white paper will show you how Avaya Intelligent Communications can reduce cell phone expenses by using their Avaya Unified Communications Solutions.
April 01, 2008 - What is location intelligence? From an actuary perspective, it's the accessment of risk based on the physical location of real estate. This paper examines how location intelligence links data to precise physical coordinates.
May 01, 2008 - This study, which was commissioned by SAP in cooperation with Axon Solutions Inc., found that most respondents believe there will be some re-settling of MRO operations internally versus outsourcing during the coming five years.
May 01, 2008 - In this Webcast, featured speaker Michael Czerniawski of System's Evolution, Inc. (SEI), discusses data integration pitfalls and will provide you the five keys to getting the information you need now.
April 01, 2008 - This document is based on a DataMentors/TechTarget Webcast entitled “Avoiding Data Quality Failure: Identifying Data Quality Pitfalls Before They Happen.”
March 01, 2008 - In this webcast, find out the most common data quality pitfalls, learn how to identify potential problems and get expert advice for designing successful data quality programs.
June 01, 2008 - This paper presents a simple taxonomy for requirements and discusses the strengths and weaknesses of each of the major types of requirements approaches.
February 01, 2008 - The Azul REALTime Performance Monitor provides deep insights into the usage of the VM, multi-core scalability, memory efficiency, and IO bottlenecks.
February 01, 2008 - With the Azul solution, companies have accelerated the deployment of their most demanding applications and are achieving greater throughput levels, delivering faster and more consistent response times.
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