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Published on: September 2008
Type of content: WHITE PAPER
Format: Adobe Acrobat (.pdf)
Length: 5 pages
Price: FREE

Overview:
This summary report explores different market trends with commentary from key respondents as well as WebEx’s Knight, an industry expert. The survey’s key findings include:

▪ The most innovative companies are leveraging collaboration technology to accelerate business processes inside and outside the firewall.
▪ Supporting knowledge workers and interacting with external audiences is highly important to the majority of respondents.
▪ Companies using on-demand software are indisputably experiencing its many benefits.