Take Your Customer Service to the Next Level: Are you providing your customers with a satisfying experience that will keep them coming back? by Cisco Systems, IncWelcome, Guest      sign in | register | help


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Research Abstract
Take Your Customer Service to the Next Level: Are you providing your customers with a satisfying experience that will keep them coming back?
by Cisco Systems, Inc

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Published on: March 2008
Type of content: WHITE PAPER
Format: Adobe Acrobat (.pdf)
Price: FREE

Overview:
Customer service starts by offering both a trouble-free shopping experience and a smooth business transaction. But now more than ever, it is also about anticipating and meeting customers' wants, not just their needs.

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