FAU’s Students and Faculty Are Resolving 97% of Support Issues On Their Own by Using Parature by Parature Inc.Welcome, Guest      sign in | register | help


browse
for vendors
project tools
about us
  
   Search for:        Advanced Search
Research Abstract
FAU’s Students and Faculty Are Resolving 97% of Support Issues On Their Own by Using Parature
by Parature Inc.

> View this now

Published on: February 2008
Type of content: CASE STUDY
Format: Adobe Acrobat (.pdf)
Length: 2 pages
Price: FREE

Overview:
FAU selected Parature to power its Blackboard support for multiple reasons:

▪ A Knowledge Base that was easy for end users to navigate, and intuitive for staff to build
▪ Scalability in supporting multiple applications
▪ Ability to integrate the online support portal into their Blackboard installation
▪ The robust nature of the Trouble Ticketing system
▪ A commitment to the evolution of their product and experience of their clients

 > View Company Report
> View all content by this company
> Return to Search Results


         
  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

Featured Companies | Get Listed on KnowledgeStorm | About Us | Help
Featured Links: Healthcare Search Engine | Business Analytics Software | Technology Branding
Solution & Research Index: A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | 0-9
Recent Searches: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25

KnowledgeStorm is brought to you by TechTarget, the most targeted IT media.
Copyright © 2008 KnowledgeStorm and TechTarget. All rights reserved. Privacy Statement - Terms of Use
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints




   TechTarget - The IT Media ROI Experts