Keep Your Web Customers Coming Back: Three Improvements to Enhance Your Customer's Experience by Cisco Systems, IncWelcome, Guest      sign in | register | help


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Research Abstract
Keep Your Web Customers Coming Back: Three Improvements to Enhance Your Customer's Experience
by Cisco Systems, Inc

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Published on: February 22, 2008
Type of content: WHITE PAPER
Format: Adobe Acrobat (.pdf)
Length: 3 pages
Price: FREE

Overview:
"The Web offers many ways to service your customers 365 days a year, 24 hours a day, inlcuding self-service tools like tracking, online account access, and customized recommendations for products and services. Implementing these types of tools not only helps promote customer loyalty, but also maximizes your businesses resources.

All these Web improvements require the right technology infrastructure, a network that functions as a backbone to both support and scale these customer-facing applications. Cisco Secure Network Foundation and Cisco Unified Communications products are the initial building blocks for providing employees and vendors with secure network connectivity from any location. Mobile employees can respond more quickly to important e-mails, phone calls, and voicemail messages."

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