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Published on: February 22, 2008
Type of content: WHITE PAPER
Format: Adobe Acrobat (.pdf)
Length: 2 pages
Price: FREE

Overview:
Every experienced business owner knows that customer relationships make or break a business. That much is simple.

The hard part is creating, enhancing and sustaining those relationships as your business grows. How can you successfully manage relationships when your customer database grows from 100 to 10,000? What happens to the personal touch when you suffer high staff turnover? How can you ensure concierge-level service for your very best customers?

There are no pat answers, but here are technology tips from three business leaders regularly recognized for their companies' stellar customer service.