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by Oracle Corporation.
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Published on: February 19, 2008
Type of content: WHITE PAPER
Format:
Adobe Acrobat (.pdf)
Length: 4 pages
Price: FREE
Overview: While a mere subset of ITSM, Oracle Upgrade Management service is representative of the value that that a concrete adherence to these ideals can provide. By exploiting the expertise of Oracle, end users are released from the shackles of technical complexity And freed up to unite IT capabilities with the business goals of the organization thus becoming well positioned to deliver meaningful customer service and grow the enterprise.

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