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Published on: February 12, 2008
Type of content: WHITE PAPER
Format: Adobe Acrobat (.pdf)
Length: 4 pages
Price: FREE

Overview:
This case study explains how implementing a simple remote management infrastructure (SRMI) can allow your organization to:

▪Create a disaster recovery facility;
▪Integrate remote locations;
▪Provide comprehensive support of all offices;
▪Reduce on-site visits; and
▪Improve overall employee satisfaction.

This white paper examines how by leveraging SRMI to provide remote diagnostic and management services to its global IT staff, a major IT company was able to meet those challenges and gain efficiencies that have helped it become more responsive, more cost-effective, and more productive.