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Communications-Enabled Business Processes
by
Sponsored by: Cisco Systems, Inc.
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Published on: September 2007
Type of Content: ANALYST REPORT
Format:
Adobe Acrobat (.pdf)
(331 kb)
Price: FREE - Free access to this research provided by our Sponsors
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People are more successful when they are better connected to the processes and applications on which their businesses operate. Business leaders today are challenged to seamlessly connect increasingly mobile and dispersed workforces — and customers — with business processes that move faster and faster every day. A communications-enabled business process (CEBP) bridges the last mile between business activities and internal and external stakeholders to increase operating efficiency and effectiveness. Several companies we talked to about CEBPs started with small projects to improve efficiency in a specific process and quickly recognized many more ways to achieve business advantages through CEBPs. CEBPs can even transform how businesses fundamentally operate and how they are perceived when customers and suppliers experience contextual, real-time communications.
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Additional Reading:
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Affordable Business-Class Mobility by Cisco Systems, Inc.
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September 01, 2007 - (Free Research)
This paper discusses the Cisco Mobility Express Solution, and explains how it is specifically designed for small and medium-sized businesses (SMBs) to cost-effectively deliver business-class mobility features, standards-based security, built-in reliability, and streamlined management. A video on enterprise mobility services is also included.
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