Unified Communications Merges With IP Telephony In 2007 by Forrester Research Sponsored by: Avaya Inc. > View this now Published on: February 2007 Type of Content: ANALYST REPORT Format: Adobe Acrobat (.pdf) (91 kb) Price: FREE - Free access to this research provided by our Sponsors

Overview: IP communications has evolved from a replacement technology for business telephone systems into unified communication (UC) applications that improve worker productivity and reduce business delays in reaching key decision-makers. With renewed emphasis on business benefits for acquiring UC, IT managers can further justify investments in IP communications based on savings from simplifying the management of their communication applications and the ability to connect to others quickly regardless of device or location. IT managers can choose from a wide array of vendors including communication equipment providers, collaboration companies, and enterprise application vendors. These companies often extend the capabilities of their core product lines and connect communication functions with desktop collaboration applications. Although the UC market is still a developing one, it enables companies to gain new value from investments in IP telephony (IPT), messaging, conferencing, video, and mobility and promotes continued market growth for investments in these applications.

	Additional Reading:
	Changing Business, Changing Lives: The New Revolution in Business Communication by Avaya Inc. September 01, 2007 - (Free Research) Today’s communications revolution is underway. The emergence of new communications technologies are a potent force for change. This paper describes how an IP telephony foundation provides the platform for scalability for the virtual enterprise comprised of distributed sites and workers where every communication is safe, secure and reliable. VENDOR WHITE PAPER VIEW ABSTRACT | GO TO VENDOR WHITE PAPER
	Intelligent Communications Powers the Next Wave of Productivity Growth by Avaya Inc. March 01, 2007 - (Free Research) In this Yankee Group Report, we examine the emerging Intelligent Communications market for the real-time enterprise and the impact of having communications embedded into business processes. We highlight the major challenges organizations face and how current communications silos hurt the goals of the business. VENDOR WHITE PAPER VIEW ABSTRACT | GO TO VENDOR WHITE PAPER

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