10 Metrics Every IT Solutions Provider Should Be Tracking by Autotask CorporationWelcome, Guest      sign in | register | help

   Search for:        Advanced Search
Research Abstract
10 Metrics Every IT Solutions Provider Should Be Tracking
by Autotask Corporation

> View this now

Published on: January 22, 2014
Type of content: WHITE PAPER
Format: Unknown
Length: 2 pages
Price: FREE


The ability to receive and analyze data for businesses is to increase reliability and performance. IT departments should be tracking a wide set of data in order to improve efficiency and overall performance and profitability.

This guide explores 10 key metrics that IT solutions providers should be tracking. Read now for more information on these metrics, including:

  • First response and resolution performance

  • Billable vs. non-billable time

  • Client satisfaction

  • And more

> View Company Report
> View all content by this company
> Return to Search Results

  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints

  TechTarget - The IT Media ROI Experts