Taking control of the customer experience in retail banking by Hewlett-Packard LimitedWelcome, Guest      sign in | register | help


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Research Abstract
Taking control of the customer experience in retail banking
by Hewlett-Packard Limited

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Published on: November 12, 2013
Type of content: WEBCAST
Format: Unknown
Price: FREE

Overview:

In retail banking and other industries, all eyes are turning to the value of customer experience – but trying to offer the right services at the right times can feel a lot like jumping through hoops. How can you improve customer experiences and drive business success?


This on-demand webcast homes in on customer-centricity, and offers key insights to help you take control of the customer experience. Tune in now to learn more about:



  • Challenges of moving toward customer-centricity

  • Balancing budgets, compliance and customer experience

  • The value of multi-channel experiences

  • And more

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