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Research Abstract
CA Business Service Insight for Service Level Management
by CA Technologies.

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Published on: November 18, 2011
Type of content: WHITE PAPER
Format: Unknown
Length: 8 pages
Price: FREE


A manual, reactive approach to managing and reporting against service level agreements is costly, error prone and can cause conflict between service providers and customers who feel like time is being wasted on customized measurements, incorrect performance and missed obligations.

Continue on to this exclusive white paper to find out how automating your service level management can reduce costs and improve customer satisfaction!

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