by Hewlett-Packard Company
> View this now
Published on: December 31, 2012
Type of content: WHITE PAPER
Length: 12 pages
IT organizations all want greater efficiency, agility, and alignment with business needs. To meet these goals, a service-centric approach is necessary - but what exactly does that mean?
In this white paper, learn how service lifecycle management (SLcM) offers IT a comprehensive and effective way to improve the quality and value of the services they provide.
You'll get an overview of SLcM, an explanation of the ITIL principles on which it's based, and an illustration of how SLcM provides a framework to optimize business outcomes across the organization.