MANAGE and CONTROL IT services in the age of complexity. by Hewlett-Packard LimitedWelcome, Guest      sign in | register | help


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MANAGE and CONTROL IT services in the age of complexity.
by Hewlett-Packard Limited

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Published on: December 22, 2011
Type of content: WHITE PAPER
Format: Unknown
Length: 8 pages
Price: FREE

Overview:

In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. To serve the business more effectively, IT needs a new approach to managing operations. This white paper introduces a new methodology called business service management (BSM).  Read more about how BSM focuses on:



  • Connecting services to the underlying IT infrastructure regardless of provider

  • Improving overall service quality

  • Providing better visibility into onsite and cloud services

  • And more

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