Santam Insurance boosts customer service and beats fraud by IBMWelcome, Guest      sign in | register | help

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Research Abstract
Santam Insurance boosts customer service and beats fraud
by IBM

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Published on: July 10, 2013
Type of content: WHITE PAPER
Format: Unknown
Length: 4 pages
Price: FREE


For insurance companies, fraudulent activity can account for approximately six to ten percent of all premiums. Santam, South Africa's largest short-term insurance company, needed a way to identify risks and accelerate claims settlement.

The company wanted to find a way to improve its service to customers by settling claims faster while also keeping premiums low. In order to achieve this, the company needed to improve operational efficiency. View this resource to learn how the company found smarter ways to combat fraud with predictive analytics. 

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