by Hewlett-Packard Company
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Published on: August 31, 2011
Type of content: CASE STUDY
Length: 3 pages
Bank Simpanan National (BSN), Malaysia's national savings bank, was expanding at a troubling rate. Due to more employees, customers, and a complex IT system, BSN found it challenging to monitor change management and problem resolution in their IT department.
BSN needed a more flexible, workflow-based, web-enabled system to monitor IT performance and connect their disparate systems.
In this brief case study, learn how BSN implemented a project and portfolio management (PPM) suite in order to get real-time visibility into project status and change management updates. Discover the benefits BSN now experiences due to their new strategy, including:
- 20% quicker completion of IT projects
- 20% increase in productivity across IT team
- 30% increase in response time
- And more!