Social analytics: Finding opportunity in chaos by IBMWelcome, Guest      sign in | register | help

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Research Abstract
Social analytics: Finding opportunity in chaos
by IBM

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Published on: May 08, 2013
Type of content: WHITE PAPER
Format: Unknown
Length: 10 pages
Price: FREE


Today, all organisations are engaged in social media. Enterprises can no longer escape the need to monitor and analyse social media outlets such as Facebook, Twitter and other news outlets. The reality is that customers have control of the conversation about products and services, and enterprises need to adjust.

View this white paper to learn more about how your enterprise needs to adjust to the change quickly or fall behind. How can your enterprise navigate this new environment? Consult this white paper to learn more about how you can cultivate a community and maintain loyalty with your customers.

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