by Hewlett-Packard Company
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Published on: March 27, 2013
Type of content: VIDEO
Excellent business performance comes from excellent business processes enabled by superior technology. But the investments required to acquire the technology, expertise and best practices can leave enterprises short of excellence.
In this brief webcast, David Trollope, Senior Vice President of Global Financial Systems at Smith & Nephew, discusses the decision to outsource their financial business processes. A four-billion dollar company and a global medical technology business, Smith & Nephew was looking to standardize their financial processes across their fragmented European organizations.
Continue on to discover the criteria they focused on while choosing a business process outsourcing (BPO) partner and gain insights on what they learned throughout the process of choosing the right BPO service.