Keep Users Happy By Integrating I.T. Operations and I.T. Support by BMC Software, Inc.Welcome, Guest      sign in | register | help


   Search for:        Advanced Search
Research Abstract
Keep Users Happy By Integrating I.T. Operations and I.T. Support
by BMC Software, Inc.

> View this now

Published on: February 12, 2013
Type of content: WHITE PAPER
Format: Unknown
Length: 4 pages
Price: FREE

Overview:

Users expect a positive experience from their interactions with IT. And trends like the consumerization of IT and bring your own device (BYOD) are only perpetuating user demand for quick turnaround of solutions to their IT problems.


But these trends are always adding to the complexity of IT infrastructures, and that means a double-edged sword for IT support teams.  A major obstacle to meeting these challenges is the lack of communication IT service support and operations staff. So, how do you fill the gap?


This comprehensive white paper demonstrates how organizations can keep their users happy by integrating IT operations and IT support. 

> View Company Report
> View all content by this company
> Return to Search Results


         
  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints




  TechTarget - The IT Media ROI Experts