Getting the Right "Blend" in your Contact Center by Five9Welcome, Guest      sign in | register | help

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Research Abstract
Getting the Right "Blend" in your Contact Center
by Five9

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Published on: January 28, 2013
Type of content: WHITE PAPER
Format: Unknown
Length: 4 pages
Price: FREE


Offering both inbound and outbound capabilities allows contact centers to maximize revenue and optimize productivity. However, they are also at greater risk for inefficiencies if the contact center platform isn’t prepared for blended operations.

Consult this white paper to learn more about more about financial and operational benefits of moving to a cloud-based platform. Find out how you can gain maximum agent productivity, lower costs and a greater ability to seize market opportunities with a cloud-based structure by reading this resource now. 

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