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by Quest Software, now a part of Dell
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Published on: January 24, 2013
Type of content: WHITE PAPER
Format:
Unknown
Length: 12 pages
Price: FREE
Overview:
The paper showcases how IT can proactively address problems before they result in service degradation. Foglight provides the visibility organizations need into the why of customer behavior. Line-of-business owners can identify sources of customer frustration and work with IT to eliminate issues.

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