by IBM
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Published on: December 21, 2012
Type of content: EGUIDE
Format:
Unknown
Length: 8 pages
Price: FREE
Overview:
Increasingly, businesses have been adopting social media analytics as a valuable tool to gather insight into their performance and develop goals. However, companies must be sure to employ the right strategies and tools to correctly interpret text data.
Read this e-guide to discover the tricks of effective social media analytics, including:
• Knowing, up front, what you hope to achieve with the data • Bringing in an analytics software vendor or service provider if you don’t plan on analyzing large quantities of data • Using social analytics as a crisis aversion tool

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