The Business Value of CX: Attracting New Customers by Oracle Corporation UK LtdWelcome, Guest      sign in | register | help


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Research Abstract
The Business Value of CX: Attracting New Customers
by Oracle Corporation UK Ltd

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Published on: December 19, 2012
Type of content: VIDEO
Format: Unknown
Price: FREE

Overview:

Your organization interacts with customers across a variety of channels and touchpoints. Are you providing a consistently positive experience?


The key to retaining customers and attracting new ones resides in your ability to understand your customer’s wants and needs and deliver a personalized experience that meets – and preferably exceeds – their expectations. Watch this video to learn more about the business value of delivering an exceptional customer experience.

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