Oracle Customer Experience: The Travel Experience by Oracle Corporation UK LtdWelcome, Guest      sign in | register | help

   Search for:        Advanced Search
Research Abstract
Oracle Customer Experience: The Travel Experience
by Oracle Corporation UK Ltd

> View this now

Published on: December 13, 2012
Type of content: WEBCAST
Format: Unknown
Price: FREE


A positive customer service experience can make travel less stressful and more fun.

Watch this webcast to learn how Global Airways made business travel a positive experience for one passenger through customer experience management (CEM) technologies. Their key offerings included:

  • Real-time upgrades for preferred or frequent customers

  • Connection to Facebook to see if friends and acquaintances will be on the flight

  • Offers for priority check-ins, discounts, and immediate responses to changes in itinerary

  • Coordination of transfers

  • And more.

Find out offering these individualized features lead to positive customer feedback and transformed their customer into a brand advocate.

> View Company Report
> View all content by this company
> Return to Search Results

  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints

  TechTarget - The IT Media ROI Experts