by Interactive Intelligence, Inc.
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Published on: November 27, 2012
Type of content: WEBCAST
Your contact center is an integral part of overall operations – without efficient and effective performance levels customer satisfaction will decrease leading to fewer sales and ultimately lost revenue.
But with the myriad of contact center systems available today it can be challenging to find the one that best fits your business’s needs.
This exclusive webcast aims to alleviate these selection complexities by providing you with expert strategies for evaluating contact center vendors and outlines key capabilities to look for in contact center technology.