Many industry insiders agree that banks have embraced too many applications and have increased the pain by choosing to develop internally rather than purchasing packaged software.

This white paper outlines how relationship pricing and billing have become the norm for large commercial and institutional banking clients and how it is starting to move to retail banking as institutions seek to reward their best customers.

Read on to learn how Citi and Oracle have teamed up to standardise billing and been able to coordinate across regions and across a wide range of transaction processing and accounting systems. Learn why you should embrace relationship-based pricing and how you can improve the support of your customers.