by CA Technologies
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Published on: November 11, 2012
Type of content: CASE STUDY
Length: 6 pages
Cloud technologies overcome many of the challenges of modern IT environments, but how can they improve your IT help desk?
This case study details a SaaS-based help desk solution for centralized monitoring and ticketing of all devices using a single, integrated platform. Discover how deploying this solution offers a holistic view of your IT infrastructure and combines monitoring with service desk functions for improved support. Learn more about the key benefits this advanced cloud technology can provide to your organization today.