NWEA Rolls Out Flexible Process-based ITSM in 30 Days by SERENA Software, Inc.Welcome, Guest      sign in | register | help

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Research Abstract
NWEA Rolls Out Flexible Process-based ITSM in 30 Days
by SERENA Software, Inc.

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Published on: October 12, 2012
Type of content: WHITE PAPER
Format: Unknown
Length: 3 pages
Price: FREE


Northwest Evaluation Association (NWEA) needed an optimized service desk solution to better align their IT services with their expanding business needs.

Discover the process-based ITSM solution NWEA that incorporates ITIL best practices while still meeting the flexibility, pricing and compliance requirements their IT environment demanded.  Learn more about how they were able to integrate this solution with their existing technologies and upgrade in only 30 days. Follow NWEA on their journey and realize the advantages your company can receive from a similar ITSM solution today!

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