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Research Abstract
Using Workload Automation to Assure Outstanding Client Support
by Cisco Systems, Inc.

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Published on: October 01, 2012
Type of content: CASE STUDY
Format: Unknown
Length: 4 pages
Price: FREE

Overview:


Charles River Development has a great handle on predicting market trends to effectively serve its clients. However, when it comes to automated workloads and processes, they needed to look outside their company for help.


In order to deliver managed services more efficiently and cost-effectively, Charles River Development turned to Cisco to streamline their scheduling and free up their staff’s time to focus more on customer satisfaction. Read more inside this case study to learn about the benefits they were able to achieve, including:



  • Continuous, smooth scheduling

  • Unified and automated processes to improve operations efficiency

  • Flexible scheduling to meet specific customer needs quickly and efficiently

  • And more.


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