The Ultimate Guide to Effective Social CRM Strategies by Salesforce.comWelcome, Guest      sign in | register | help

   Search for:        Advanced Search
Research Abstract
The Ultimate Guide to Effective Social CRM Strategies

> View this now

Published on: September 20, 2012
Type of content: EGUIDE
Format: Unknown
Length: 11 pages
Price: FREE


There is a new generation of customer taking over the marketplace – the socially-savvy consumer. With the advent of Facebook, Twitter, and other social mediums, businesses have more customer service channels than ever before to manage.

But, social customer relationship management (CRM) is still a struggle for most businesses. Review this expert guide to discover how two of your peers implemented effective social CRM strategies throughout their enterprise, and the success they are seeing because of it.

> View Company Report
> View all content by this company
> Return to Search Results

  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints

  TechTarget - The IT Media ROI Experts