Is Social Media Transforming Your Business? by Oracle CorporationWelcome, Guest      sign in | register | help

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Research Abstract
Is Social Media Transforming Your Business?
by Oracle Corporation

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Published on: March 01, 2012
Type of content: WHITE PAPER
Format: Unknown
Length: 16 pages
Price: FREE


It’s no secret that social media has changed consumer behavior and how businesses interact with customers, but most companies are struggling to capitalize on the unique opportunities social media has to offer.

Check out this resource to learn how to thrive in the new socially-driven business environment by incorporating social media into your:

  • Knowledge management processes

  • Customer service contact center

  • And Web content.

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