Measuring, Monitoring and Improving Customer Experience by InforWelcome, Guest      sign in | register | help


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Research Abstract
Measuring, Monitoring and Improving Customer Experience
by Infor

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Published on: September 01, 2012
Type of content: EGUIDE
Format: Unknown
Length: 8 pages
Price: FREE

Overview:


Today’s organizations are realizing that improving customer experience management (CEM) strategies can provide a substantial competitive advantage – but implementing a successful CEM improvement strategy can be difficult.



Check out our exclusive CEM expert guide to learn  essential strategies for improving the customer experience and discover 10 simple, inexpensive ways to improve the customer experience, including:



  • Create a well-balanced customer experience team

  • Give customers a personalized experience

  • Act on customer feedback

  • And more.

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