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Research Abstract
OfficeMax Case Study
by IBM

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Published on: March 23, 2011
Type of content: CASE STUDY
Format: Unknown
Length: 2 pages
Price: FREE


Office Max, a business-to-business (B2B) and retail office products distributor employing more than 30,000 associates, needed to reclaim market share in Mexico for its e-commerce operations using data analysis and a stronger B2B infrastructure that could process orders and fill rates with 100% accuracy.

What e-commerce solution did Office Max choose?

Read this brief paper now to learn how their option enabled them to:

  • Increase B2B revenue from 15 to 25% of total company sales

  • Reduce order-placement costs by $400,000 on a year-to-year basis

  • Recognize a market-share gain of more than 10% versus its biggest competitor

  • And much more

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