Connect social and enterprise intelligence to transform the customer experience. HP Information Management and Analytics Solution Brief by Hewlett-Packard LimitedWelcome, Guest      sign in | register | help


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Research Abstract
Connect social and enterprise intelligence to transform the customer experience. HP Information Management and Analytics Solution Brief
by Hewlett-Packard Limited

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Published on: July 06, 2012
Type of content: WHITE PAPER
Format: Unknown
Length: 2 pages
Price: FREE

Overview:

With the widespread adoption of mobile technologies and social media, businesses have been given a plethora of fresh information on customer wants and needs. The new insights about customers are changing the world of business intelligence (BI) as we know it, with outlets for data and information that were previously untapped or ignored gathering a variety of valuable content.


As such, companies everywhere have begun to realize the value of unstructured data in building a more comprehensive customer view that will ultimately provide a competitive upper hand. And businesses are revamping their BI infrastructures in order to make the most of this valuable unstructured content being gathered from new social media channels.


Review this paper to learn about how you can utilize these new information resources to maximize customer experience and transform your business strategy for enhanced profitability.

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