Fill the Gap in your Existing SLM Tools with CA Business Services Insight by CA Technologies.Welcome, Guest      sign in | register | help


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Research Abstract
Fill the Gap in your Existing SLM Tools with CA Business Services Insight
by CA Technologies.

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Published on: June 01, 2012
Type of content: WHITE PAPER
Format: Unknown
Length: 2 pages
Price: FREE

Overview:


Managing service-levels is a delicate process, one that traditionally is expensive and error-prone. The consequences of poor service-level management (SLM) are costly, and can highly damaging to your enterprise.


Access this essential resource and learn how to eliminate these risks with an innovative approach to SLM, one that boasts the ability to help you:



  • Ensure your vendors are performing up to their agreed upon levels

  • Reduce penalties paid out and improve penalties collected

  • Align investments with mission critical objectives

  • Improve customer satisfaction and renewals

  • And much more


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