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Research Abstract
Linux Related Technical Support Study

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Published on: August 01, 2010
Type of content: WHITE PAPER
Format: Unknown
Length: 11 pages
Price: FREE


Inevitably, Linux environments will require support at some point in time. This white paper compares the Linux-related support services offered by three key players in the market: Novell, Oracle, and Red Hat.

Discover how each vendor was rated across the following service criteria and determine the right offering for your enterprise:

  • Proactive in providing Linux-related alerts, updates, and patches

  • Speed and effectiveness of resolution

  • Ease of access to technical support

  • And more

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