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Research Abstract
The Global State of the PMO 2012

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Published on: May 17, 2012
Type of content: IT BRIEFING
Format: Unknown
Length: 32 pages
Price: FREE



The Project or Program Management Office (PMO) has moved up the ranks in most organizations as more than just a warehouse of methodology and process.


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With a high level of maturity, a strong business mindset, learning sustainment and a focus on customer satisfaction, the Next-Gen PMO is beginning to emerge.


This second annual global PMO benchmarking survey conducted in early 2012 with over 3,000 respondents takes a comparative view, determining what is trending, and what is not, in the PMO landscape.


This study from ESI International set out to explore topics such as the perceived value of the PMO, its role in sustainment of learning and how learning transfer impacts overall PMO maturity.


The main questions posted in the study included:

  • How do PMOs measure and report on their effectiveness, if at all?

  • What methods do organizations use to measure the impact of training?

  • How mature are existing PMOs today?

  • Has the value of the PMO increased?

  • What role does learning transfer play in PMO maturity?


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ESI International, a leading project management learning company, helps organisations and individuals improve the way they manage projects, contracts, requirements and suppliers. In addition to ESI's more than 100 courses delivered in more than a dozen languages at hundreds of locations worldwide, ESI offers several certificate programmes through its educational partner, The George Washington University in Washington.

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