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Published on: April 16, 2012
Type of content: WHITE PAPER
Format: Unknown
Length: 7 pages
Price: FREE

Overview:

This essential resources answers the fundamental questions of what the Information Technology Infrastructure Library (ITIL) is and how organizations can leverage this set of best practices to improve service delivery and increase agility. Discover the many ways that adopting ITIL can benefit your organization, including:

• Ensuring accountability


• Defining and enforcing boundaries


• Conducting consistent and predictable processes


• And more