Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions by SERENA Software, Inc.Welcome, Guest      sign in | register | help


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Research Abstract
Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions
by SERENA Software, Inc.

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Published on: June 30, 2011
Type of content: WHITE PAPER
Format: Unknown
Length: 10 pages
Price: FREE

Overview:

Most contemporary IT Service Management (ITSM) solutions don't offer a process-based approach to tackling the current challenges around TCO, visibility and usability. But Serena Service Manager does just that.


Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.

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