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Research Abstract
The next wave of digitisation: setting your direction, building your capabilities

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Published on: September 05, 2011
Type of content: IT BRIEFING
Format: Unknown
Length: 22 pages
Price: FREE



By Roman Friedrich, Matthew Le Merle, Michael Peterson, Alex Koster


Technology, internet and telecommunications industries are undergoing a fundamental change towards near-complete digitisation, with redefinition of existing business models and value creation systems.


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This shift is based on the ever-present availability of broadband, a high rate of innovation in mobile devices, and increasing computing and transmission speeds.


The complexity of the digital transformation is creating huge demand for technological competence, communications services and digital innovation.


This Booz & Company study estimates that by as early as 2015, IT and communications will account for 30-40% of companies' investment budgets, and the ongoing digitisation of every industry will affect global economic value by between $12trn and $15trn in 2020, including market share shifts, cost improve­ments, price decreases and new value pools.


Encompassing all industries, this shift is driving innovation and efficiency through the introduction of new digital business ideas, more focused servicing of customer needs, and digitisation of analogue business processes.


Consequently, companies need to make significant investments in digital skills and technologies over the coming years to safeguard their attractiveness to customers and to remain competitive.


This includes having an in-depth understanding of technologies, competence in consulting, an understanding of the digital requirements in the respective sectors, and far-reaching insight into changing customer requirements.


It is these skills that will enable the specialists to support clients in other sectors to design and implement the required processes, tools and systems.


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Booz & Company is a leading global management consulting firm, helping the world's top businesses, governments and organisations.

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