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Published on: March 19, 2012
Type of content: CASE STUDY
Length: 3 pages
Specializing in automotive trailers and parts for the construction, farming and housing industries, Load Trail, LLC takes pride in its high quality trailers and relies on good client relationships to sustain and grow its business. But as the company worked to become a nationwide leader in trailer offerings, it began to experience challenges with its enterprise resource planning (ERP) software’s capabilities.
Load Trail’s ERP software solution was unreliable, with limited scheduling capabilities that affected time material planning and processing, thus decreasing possible cost savings and hurting valuable customer relationships. Load Trail’s ERP software solution lacked what Load Trail needed the most – the functionality necessary to maintain an excellent level of customer service, operational efficiency and increased competitiveness in the market.
Access this brief white paper for a case study on how Load Trail improved its customer relationships and lowered labor costs with a new ERP software system.