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Published on: November 22, 2011
Type of content: VIDEO
The rise of social media has opened new doors for building customer relationships, and taking advantage of these opportunities can help your business gain a competitive edge. By enabling agents to interact via social platforms, you can reply quickly to customers and address their needs, therefore building stronger customer bonds and loyalty.
Humanize your brand and turn unhappy customers into promoters without high cost or complexity. Watch this brief video to discover how other companies have harnessed the power of social enterprise with the click of a button.