Gartner predictions around Social CRM by Infor CRMWelcome, Guest      sign in | register | help

   Search for:        Advanced Search
Research Abstract
Gartner predictions around Social CRM
by Infor CRM

> View this now

Published on: February 08, 2012
Type of content: EGUIDE
Format: Unknown
Length: 8 pages
Price: FREE


Gartner analysts said the evolution of customer relationship management (CRM) will require practitioners to pay close attention to social computing, mobile and customer analytics -- a sentiment that's been echoed in the market for years, but one to which Gartner has attached some strategic predictions.

This tip e-guide from features insight from Gartner's 2011 Magic Quadrant for social CRM. Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.

> View Company Report
> View all content by this company
> Return to Search Results

  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints

  TechTarget - The IT Media ROI Experts