Apply the power of CRM to build customer loyalty by Infor CRMWelcome, Guest      sign in | register | help

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Research Abstract
Apply the power of CRM to build customer loyalty
by Infor CRM

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Published on: February 07, 2012
Type of content: EGUIDE
Format: Unknown
Length: 10 pages
Price: FREE


Today's technologies assist with more customer relationship management (CRM) tasks than ever before. This tip guide comes straight from Paul R. Timm's book, Technology and Customer Service: Profitable Relationship Building.

Timm hones in on the alignment of business and CRM objectives, and how to utilize today's technologies for enhancing customer satisfaction. Read on to learn:

  • CRM automation for aligning business processes with customer strategies in order to increase profits

  • Key CRM initiatives for building customer loyalty

  • Typical components of a CRM system

  • Successful CRM deployment processes

  • And much more.

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